Account manager pleno v almeida co

Join the Account manager pleno v almeida co role at Netvagas

We are always ahead, connecting strategy and performance to guarantee predictable growth for our clients. Our Accounts team is a key part of this process.

Our Way of Working

• Transparency and attitude define our routine.
• Collaboration is essential - we trust each other to achieve results.
• No rigid hierarchies - here you have autonomy to decide and act.

If this makes sense to you, come grow with us

As an Account Manager, your mission will be to autonomously manage projects and accounts of medium complexity, ensuring an exceptional experience (Customer Care) and identifying opportunities for expansion and contract monetization. You will be responsible for managing resources, deadlines, scopes, and budgets, ensuring the delivery of results and customer satisfaction.

Key Responsibilities

• Negotiate retention and expansion strategies.
• Conduct strategic meetings and propose optimizations aligned with the client's business.
• Analyze and interpret financial and performance metrics.
• Map upsell and cross-sell opportunities.
• Identify churn signals and suggest preventive actions.
• Propose and execute strategic improvements based on benchmarking and competitor analysis.

Requirements

• Intermediate knowledge of scope, budget, and dashboard management.
• Ability to autonomously manage conflicts and crises.
• Ability to guide commercial teams in negotiation techniques.
• Solid understanding of commercial metrics and sales funnels.
• Strategic planning with definition of goals and KPIs.
• Intermediate notions of SPIN Selling.
• Retention strategy based on predictive analysis of metrics (LTV, Health Score).

What We Offer

• Benefits will be informed by the recruiter.
• Access to Staage courses.
• Onhappy - corporate travel benefit.
• Dynamique and collaborative environment.
• Opportunity for professional growth.
• Continuous development and constant learning.
• Meritocratic management.
• Possibility of partnership based on performance and cultural alignment with the business.