SAP Ixp Intern

2 semanas atrás

Porto Alegre, Brasil SAP Tempo inteiro
**We help the world run better**
About the SAP Internship Experience Project:
SAP Internship Experience Project is SAP’s global, paid internship program that provides university students with the opportunities to find purpose in their careers.
Three reasons to intern at SAP:
- Culture of collaboration: Meet with mentors, make new friends across the globe and create a thriving personal network.
Gain visibility: With Internship Experience Project in your title, you’ll have a global network of SAP leaders, entrepreneurs and career development opportunities at your fingertips.
About the team:
SAP Fieldglass provides the industry’s leading cloud technology for services procurement and external workforce management. More than 400 global businesses leverage SAP Fieldglass’ intuitive Vendor Management System (VMS) to gain visibility into its external labor, project-based services including Statements of Work (SOWs), independent contractors and additional flexible talent pools.
What you’ll do:
Position Title: Customer Support intern for Fieldglass
Location: São Leopoldo, RS
In this role, you’ll:
- We are the VMS market leader in global spend and in March 2014 were named the top company in our industry by Forrester Research.
- Not only an industry leader but a thought leader - SAP Fieldglass keeps customers up to date with VMS industry knowledge on our ‘From the Field’ blog, FUSE User Exchange and social media accounts.
- We work with the world’s leading companies, including AIG, Verizon, GlaxoSmithKline, Johnson & Johnson, CVS/Caremark, United Airlines, Panasonic, Rio Tinto, Monsanto, and many, many more.
Who you are:
- Experience championing service to customers, preferably in a software support environment
- Customer advocates who use empathy and patience and go above and beyond to add value wherever they can
- Ownership - feel empowered to thoughtfully make decisions with discretion, often with limited information
- Strong analytical and troubleshooting skills with a commitment to quality
- Resourcefulness - relentless in pursuit of solutions to serve the customer
- Excellent communication skills - ability to support technical inquiries professionally, relay information internally, and adapt to varying audiences
- Knowledge of Microsoft Office suite, with a focus on Excel
- Knowledge of SQL is a plus
**We build breakthroughs together**
**We win with inclusion**
SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
**EOE AA M/F/Vet/Disability**:
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
Requisition ID: | Work Area: Administration | Expected Travel: 0 - 10% | Career Status: Student | Employment Type: Intern | Additional Locations: #LI-Hybrid

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