Experience Builder

Há 7 dias

Brasília, Brasil beBeeTrustee Tempo inteiro

Client Experience Specialist

You don't just have to be bound by the scenes. Be the calm in the chaos. Be the voice they trust.

  • Be the first point of contact for clients via phone, email, and live chat.
  • Troubleshoot issues and provide timely solutions.
  • Guide clients through our trading platforms with clarity.
  • Handle onboarding and account support.
  • Collaborate across teams to elevate client feedback.
  • Follow up on service concerns and log product issues.
What We're Looking For
  • Fluent in English (Portuguese language is a bonus).
  • Strong computer skills, especially Microsoft Office.
  • Previous experience in FX, KYC, or AML? Even better, but we're happy to train the right person.
  • Confident communicator across chat, phone, and email.
  • Calm under pressure and driven by a people-first mindset.
  • Detail-oriented, self-sufficient, and a team player.
Why Join Us
  • A global team that values quality over quantity.
  • Tailored Learning & Development paths.
  • Best Employee and Long Service Awards.
  • Employee Referral Program and performance recognition.

Sound like your kind of challenge?

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