Oracle Cloud

Oracle Cloud Tata Consultancy Services • Bento Gonçalves, Rio Grande do Sul, Brazil Descrição da vaga Come to one of the biggest IT Services companies in the world Here you can transform your career Why join TCS? Here at TCS we believe that people make the difference, that’s why we live a culture of unlimited learning full of opportunities for improvement and mutual development. The ideal scenario to expand ideas through the right tools, contributing to our success in a collaborative environment. Location & Remote Hybrid in São Paulo, with 2 days a week in office. Responsibilities Issue resolution and fix. Collaborate and meet with users to understand the issue. Work with Oracle on Service request. Work with Global Support team located in India and collaborate for smooth issue resolution. Period close activities. Qualifications Candidate must have experience in Oracle cloud Support (R2A) Should be able to explain couple of real life scenarios or challenges they have encountered during support and have fixed. What is day in a life of a support analyst Should understand how integration from outside application works into Oracle cloud. Must have experience in Month end close process. Advanced English. Must‑Have Broad experience in cloud implementations & support. Senior resources with hands‑to‑keyboard capabilities to configure Oracle Cloud (GL, Fixed Assets, Cash Management). Very good understanding of Brazil related localization in Oracle cloud. Good‑to‑Have Able to work independently with customer. Agile way of working. What can you expect from us? Professional development and constant evolution of your skills, always in line with your interests. Opportunities to work outside Brazil. A collaborative, diverse and innovative environment that encourages teamwork. What do we offer? Health insurance. Dental Plan. Life insurance. Transportation vouchers. Meal / Food Voucher. Childcare assistance. Gympass. TCS Cares – free 0800 that provides psychological assistance (24 hrs / day), legal, social and financial assistance to associates. Partnership with SESC. Reimbursement of Certifications. Free TCS Learning Portal – Online courses and live training. International experience opportunity. Discount Partnership with Universities and Language Schools. Bring Your Buddy – By referencing people you become eligible to receive a bonus for each hire. TCS Gems – Recognition for performance. Xcelerate – Free Mentoring Career Platform. #J-18808-Ljbffr