Bilingual (Portuguese/English) Customer Service Representative

3 semanas atrás


São Paulo, Brasil TTEC Tempo inteiro

Welcome Please sign in or register with us. | My Account Options What You’ll be Doing As a bilingual customer service representative at TTEC, you'll be helping customers by quickly providing answers, consulting on solutions, and resolving issues with a smile. You'll be the key to turning an average customer’s experience into an exceptional one. We'll train you to become a subject matter expert in your field, ensuring you’re confident in delivering the highest level of service. You’ll bring motivation, passion, and integrity to everything you do—qualities that connect us all. Plus, you’ll have the chance to build new friendships and grow your career in a fun, high-energy environment. During a Typical Day, You’ll Accept inbound calls from customers... we have several different types of clients and hours that fit you Effectively resolve issues or concerns Represent and help to build the business of a Fortune 500 company Provide stellar customer service What You Bring to the Role Advanced English and Portuguese both written and spoken Must be available to work weekends and evenings. Ability to navigate through several web applications simultaneously (multitask) Positive attitude and team spirit Enthusiasm for helping people have a happier and healthier life What You Can Expect Supportive of your career and professional development An inclusive culture and community minded organization where giving back is encouraged A global team of curious lifelong learners guided by our company values Competitive Base wage plus performance bonus opportunities Hiring Bonus and Meal Allowances And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives. TTEC is proud to be an equal opportunity employer. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We strive to reflect the communities we serve by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued and comfortable being their authentic selves at work. As a global company, we know diversity is our strength. It enables us to view projects and ideas from different vantage points and allows every individual to bring value to the table in their own unique way. #J-18808-Ljbffr



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