Operations & Vendor Management Analyst (AI Startup – Remote LATAM)

Há 2 dias

Brasília, Brasil Parikh Financial Tempo inteiro

Operations & Vendor Management Analyst (AI Startup – Remote LATAM) Join to apply for the Operations & Vendor Management Analyst (AI Startup – Remote LATAM) role at Parikh Financial . Base Pay Range This range is provided by Parikh Financial. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. About The Company Our client is a fast‑growing AI‑powered software startup supporting consulting, finance, and enterprise clients. They build intelligent automation tools that help teams save time and work smarter. We’re scaling fast and need a highly organized Operations & Support Analyst to keep our daily operations running smoothly. This role requires someone detail‑oriented, reliable, structured, and strong in vendor coordination . If you’ve handled vendor assessment , operational tasks, and support workflows before, you’ll thrive here. About the Role This is a hybrid Operations + Support position where you will: Manage client support tickets Coordinate internal operations Conduct vendor assessment and vendor communications Maintain documentation Support logistics, scheduling, and cross‑team workflows You’ll work with a lean global team (US + LATAM + India), so clear communication and strong follow‑through are essential. Key Responsibilities Client Support & Ticket Management Manage incoming support tickets and provide timely, professional responses Escalate issues to technical or product teams Track recurring issues, update FAQs, and identify automation opportunities Operational Support & Coordination Execute recurring operational tasks with accuracy Assist with scheduling, documentation, and internal workflows Maintain Notion/Google Docs for internal processes Ensure cross‑team alignment and timely follow‑up Vendor Management (MUST‑HAVE) Conduct vendor assessment and comparison Support vendor onboarding and documentation Communicate with vendors regarding deliverables, timelines, and expectations Maintain a vendor database and structured tracking system Experience Qualifications 1–3 years in operations, support, logistics coordination, or vendor management Demonstrated experience in vendor assessment (non‑negotiable) Experience with ticketing systems (HubSpot, Zendesk, Intercom) is a plus Strong English (written & spoken) Familiarity with AI tools (ChatGPT, Claude, Notion AI) or willingness to learn Skills Highly organized, structured, and reliable Excellent communication across multiple teams Ability to manage simultaneous tasks and deadlines Proficiency in Google Workspace, Notion, Slack, Excel/Sheets Personal Attributes Detail‑oriented with strong follow‑through Curious and comfortable in fast‑paced environments Proactive problem‑solver Comfortable working independently with supervision when needed What We Offer USD $1,000–$1,400/month (contractor) Monday–Friday LATAM schedule Local holidays + paid time off 100% remote A growing AI startup with strong career growth paths Seniority Level Entry level Employment Type Full‑time Job Function Management and Manufacturing #J-18808-Ljbffr

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