Project Delivery Assistant

The Project Delivery Assistant (Remote) role at M3 USA / M3 Global Research focuses on strategizing custom recruiting actions for Quant and Qual projects, assigning recruiting tasks, and monitoring recruiting activities to ensure projects are delivered accurately within deadlines. The Project Delivery Assistant collaborates with project teams to understand recruiting needs and executes strategies to achieve sample targets in line with client expectations and company profit targets. The role may execute recruitment actions directly, assign tasks to colleagues, and work with managers on larger recruiting initiatives.

• Manage custom recruitment for 25 or more live projects, including complex projects and challenging recruiting targets, expanding knowledge and experience in market research recruitment for quantitative and qualitative studies.
• Attend Internal Kick-off (IKO) meetings as necessary to discuss and outline recruiting plans and timelines for successful project execution.
• Create a custom recruiting strategy for projects assigned, initiate and/or execute tasks, monitor progress, and adjust the recruiting strategy to maximize internal sample and meet client needs while maintaining profit targets.
• Recommend alternative internal sampling strategies to maximize internal completes.
• Communicate recruitment updates, status, and issues to internal project teams via email, meetings, or as agreed in regular intervals.
• Proactively seek alternative sample and recruiting strategies, providing ideas to improve response rate and reduce costs in each project.
• Have an excellent understanding of the M3 sampling, emailing, and reporting tools to support project deliverability.
• Provide constructive feedback to the line manager and suggest improvements to the functionality of M3 sampling, emailing, and reporting tools.
• Ensure KPIs (including outsource rates, panel recruitment, and quality scores) are achieved monthly.
• Assist the team in developing custom recruitment strategies to grow membership of the M3 Global Research panel.

• 1 year of experience in Market Research, preferably in recruiting, sampling or fieldwork.
• Exceptional written and verbal communication skills, with demonstrated knowledge of English grammar rules.
• Strong Microsoft Office skills (Advanced/Intermediate Excel) and quick learner of new technologies/software.
• Exhibit strong critical thinking skills and take initiative to improve skills and troubleshoot proactively using all available resources to support project success.
• Ability to work autonomously and in a team environment to successfully meet study-specific and departmental objectives.
• Self-motivated and able to (re)prioritize tasks throughout the workday.
• Exceptional time management, organizational skills, attention to detail and ability to multitask.
• Comfortable with change, ability to derive opportunity from uncertainty.
• Fluent in English.

M3 USA is at the forefront of healthcare innovation, offering digital solutions across healthcare, life sciences, pharmaceuticals and more. Since our inception in 2000, we’ve seen remarkable growth, fueled by our mission to utilize the internet for a healthier world and more efficient healthcare systems. Our success is anchored in our trusted digital platforms that engage physician communities globally, facilitating impactful medical education, precise job placement and insightful market research. M3 USA prides itself on a dynamic and innovative work environment where every team member contributes to global health advancements. Embrace the chance to drive change with M3 USA.

• M3 reserves the right to change this job description to meet the business needs of the organization.

Please submit all resumes in English. Thank you

• Seniority level: Entry level
• Employment type: Contract
• Job function: Management and Manufacturing
• Industries: Technology, Information and Internet