Data Analyst

Há 3 dias


Curitiba, Brasil Wipro Limited Tempo inteiro

Role Title

Data Analyst

Reports To

Project Manager/ Database Lead

Direct Reports

NA

Indirect Reports

(Upto N-2)

NA

Role Purpose

The purpose of this role is to interpret data and turn it into information (reports, dashboards, interactive visualizations, etc.) which can offer ways to improve a business, thus affecting business decisions.

Responsibilities

  1. Managing the technical scope of the project in line with the requirements at all stages
  2. Gather information from various sources (data warehouses, databases, data integration, and modeling) and interpret patterns and trends
  3. Develop record management processes and policies
  4. Build and maintain relationships at all levels within the client base and understand their requirements
  5. Provide sales data, proposals, data insights, and account reviews to the client base
  6. Identify areas to increase efficiency and automation of processes
  7. Set up and maintain automated data processes
  8. Identify, evaluate, and implement external services and tools to support data validation and cleansing
  9. Produce and track key performance indicators
  10. Analyze the data sets and provide adequate information
  11. Liaise with internal and external clients to fully understand data content
  12. Design and carry out surveys and analyze survey data as per the customer requirement
  13. Analyze and interpret complex data sets relating to the customer’s business and prepare reports for internal and external audiences using business analytics reporting tools
  14. Create data dashboards, graphs, and visualizations to showcase business performance and provide sector and competitor benchmarking
  15. Mine and analyze large datasets, draw valid inferences, and present them successfully to management using a reporting tool
  16. Develop predictive models and share insights with the clients as per their requirement

Stakeholder Interaction

Stakeholder Type

Stakeholder Identification

Purpose of Interaction

Internal

Project Manager/ Database Lead

Regular reporting & updates

External

Clients

Client engagement, reviews, etc.

Competencies Required

  • Functional Competencies/ Skill
    • Leveraging Technology - Knowledge of current and upcoming technology (automation, tools, and systems) to build efficiencies and effectiveness in own function/ Client organization - Expert
    • Process Excellence - Ability to follow the standards and norms to produce consistent results, provide effective control, and reduction of risk - Expert
    • Technical knowledge - Knowledge of various programming languages/ software (Python, Microsoft Excel, VBA, Matlab, SQL, etc.) and tools on data analytics - Expert

Competency Levels

Foundation

Knowledgeable about the competency requirements. Demonstrates (in parts) frequently with minimal support and guidance.

Competent

Consistently demonstrates the full range of the competency without guidance. Extends the competency to difficult and unknown situations as well.

Expert

Applies the competency in all situations and serves as a guide to others.

Master

Coaches others and builds organizational capability in the competency area. Serves as a key resource for that competency and is recognized within the entire organization.

  • Behavioral Competencies
    • Formulation & Prioritization
    • Client Centricity
    • Execution Excellence
    • Passion for Results
    • Confidence
    • Business Acumen

Performance Parameters

No.

Performance Parameter

Measure

1.

Analyzes data sets and provides relevant information to the client

No. Of automation done, On-Time Delivery, CSAT score, Zero customer escalation, data accuracy

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