Tts Trade Senior Supplier Engagement Manager

For additional information, please review . The position is within the Supplier Engagement function of the Global Supplier Finance business. This person will be responsible for developing successful supplier acquisition sales programs for the Citi Supplier Finance (CSF) product which provides working capital and cash flow benefits to our Buyer/clients and their suppliers. The role will need to grow a portfolio of business in terms of both revenue and assets, as well as act as the team leader of the supplier engagement team in Brazil. It will be responsible for working with Trade product and Client Management, as well as sales and operations partners to ensure rapid and effective sales and implementation to maximize revenue for this customer base. This role offers a mix of Sales and managing Key Relationships and will coordinate and execute onboarding strategy for Payables product. This is a front office client facing role which involves speaking with Treasury/Finance Directors at supplier organizations to sell the Payables product offerings. Additionally, key responsibilities will include day-to-day interactions with clients to: Responsibilities Identify new opportunities and monitor current performance. Coordinate implementation of existing mandates. Agree on onboarding strategy. Explore and execute on cross‑sell opportunities. Lead and mentor a team of professionals in the supplier engagement team in Brazil in conjunction with the regional head of supplier engagement team. Foster a culture of continuous improvement and collaboration to achieve strategic objectives and deliver exceptional customer value. Ensure periodic calls with all Buyers to share program trends, understand Buyer payment flows, analyze asset behaviours (anticipate possible decreases) and validate inactive suppliers. Manage/oversee vendor relationships, performance and external partnerships. Stay abreast of industry changes and customer needs to drive innovation. Develop solutions that address client pain points and ensure products remain competitive and relevant. Conduct thorough market research to understand industry trends and identify opportunities for supply chain finance solutions. Analyze competitor strategies and market demands to inform marketing campaigns. As required, attend industry events to promote Payables. Develop close coordination with Banking, Global Teams, Trade Sales and Service Sales organizations. Build strong working relationships with Risk teams (regionally and globally). Provide support on global initiatives and projects. Align strategy with stakeholders and execute portfolio performance. Lead periodic sessions with the team to keep alignment and track ramp‑up strategy execution. Build frameworks for data strategy, X‑sell strategy, and business escalation management. Manage escalations according to the matrix defined for the team, providing solutions to clients, suppliers, or internal teams. Identify synergies to improve process and reduce times. Perform monthly portfolio reviews with Product, Sales teams, and Banking to monitor portfolio behavior and jointly define strategies for asset growth. Oversee strategic supplier relationships and ensure closure of escalations from strategic suppliers. Lead procurement training and manage Buyer relationships as required for any intermediation between suppliers and buyers. Organize webinars, workshops, and events to educate suppliers about the benefits and features of the products. Liaise with functional partners for successful delivery of the product, including Legal, Credit, Risk, Compliance, Tax, and Operations. Qualifications 10+ years of experience. Experience leading cross‑functional teams to define and achieve high‑value business goals. Broad and diverse functional experience (e.g., marketing, credit, acquisitions, product development, analytics). Demonstrated experience driving business innovation, leveraging management information, and data analytics to achieve results. Experience in scenario development and forecasting and serving a range of clients. Demonstrated knowledge of product development, financial acumen, and investment processes across asset classes. Ability to work unsupervised and adjust priorities quickly as circumstances dictate. Ability to work under pressure and manage deadlines or unexpected changes in expectations or requirements. Demonstrated problem‑solving and decision‑making skills. Demonstrated analytical and influencing skills. Consistently demonstrates clear and concise written and verbal communication. Ability to manage team strategies. Bachelor's degree / university degree or equivalent experience. Master's degree preferred; Proficient in English (mandatory). Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity, please let us know. Job Family Group: Product Management and Development. Job Family: Product Management. Time Type: Full time. #J-18808-Ljbffr