Collections Specialist
Há 5 dias
Kapitale is a direct funder for Latino Business owners in the USA. This is a full-time remote role for a Collections Specialist.
The Collections Specialist will be responsible for managing and collecting outstanding debts from clients, communicating with customers via phone, email, or mail, and handling cash collection. The role also involves maintaining records of collection efforts, resolving customer billing issues, and collaborating with the finance team to ensure accurate account status and payment histories.
Responsibilities- Manage and collect outstanding debts from clients.
- Communicate with customers via phone, email, or mail to secure payment.
- Handle cash collection and ensure accurate application of payments.
- Maintain records of collection efforts and payment histories.
- Resolve customer billing issues and discrepancies.
- Collaborate with the finance team to ensure accurate account status and payment histories.
- Debt collection and cash collection skills
- Strong communication and customer service skills
- Basic understanding of finance fundamentals
- Excellent organizational and time management skills
- Ability to work independently and remotely
- Proficiency in using collection software and MS Office applications
- High school diploma or equivalent; additional qualifications in finance or accounting are a plus
- Previous experience in collections or a related field is beneficial
- Speaks Spanish and Portuguese
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