Service Delivery Engineer
Encontrado em: Whatjobs BR C2 - 2 semanas atrás
Service Delivery Engineer - LATAM
We are hiring an experienced Service Delivery Engineer for Latin America. You will provide resolutions for technical and product issues while communicating and building trust and relationships with our customers. The ideal candidate should be a master problem solver with hands-on technology, able to instill trust and confidence in their knowledge of our product and their ability to investigate and (re)solve technical hurdles to successfully deploy our security inside mobile apps. This individual will guide customers through the process of using our platform to secure their mobile apps and support them with answers to technical questions and help resolve conditions and incidents.
Responsibilities:
Work closely with the local sales team to help educate customers about our security platform.
Onboard new customers in the assigned segment, including initial customer engagement and identification of desired outcomes.
Build and maintain strong, long-lasting customer relationships.
Deliver and own the technical customer experience with the company.
Own, troubleshoot, and solve customer technical issues.
Identify cases that require escalation (either technically or strategically).
Contribute to case deflection initiatives, automation, and other digital self-help assets to improve customer and engineer experience.
Update our internal databases with information about technical issues and useful discussions with customers.
Identify, organize, and perform customer trainings.
Inform customers about new features and functionalities.
Solicit feedback from customers, including satisfaction surveys and input on product features.
Identify expansion sales opportunities.
Qualifications:
MUST HAVE
5+ Years of experience in customer support or technical support roles in a high-tech environment.
Bachelor’s degree in engineering or related field.
Genuine desire to work with customers.
Clear ability to instill trust and confidence with customers, answering questions, resolving configuration options, etc.
Skilled in SaaS, Pre-Sales, Software Documentation, and Information Security.
Strong analytical skills, with the ability to translate data into insights.
Ability to capture, read, and understand mobile devices, network appliances, and other devices or application logs showing network calls, APIs, systems, applications, or network errors, etc.
Great communication and presentation skills.
An expert at searching the web to look for solutions and information.
Self-learner with a tenacious curiosity.
Diligence and the ability to prioritize tasks.
Native or bilingual proficiency in Portuguese.
Full professional proficiency in English, written and verbal.
Located within the LATAM region.
SHOULD HAVE/PREFERRED
Experience with Linux – Mac OS X.
Professional proficiency in Spanish, written and verbal.
BIG PLUS: Experience in mobile app development and frameworks (Android and iOS devices, dev environments for mobile apps), preferably with consumer-facing apps.
-
DevOps Engineer
Encontrado em: Jooble BR C2 - 2 semanas atrás
Brasil Infogain - LATAM Tempo inteiroDevOps Engineer We are looking for a DevOps Engineer to join our growing team, focusing on building cutting-edge Generative AI applications for document summarization, classification, and question-and-answer systems using unstructured data. Collaborate with a diverse clientele, ranging from startups to Fortune 100 companies. Responsibilities ● Develop...
-
DevOps Engineer
2 semanas atrás
Brasil Infogain - LATAM Tempo inteiroDevOps Engineer We are looking for a DevOps Engineer to join our growing team, focusing on building cutting-edge Generative AI applications for document summarization, classification, and question-and-answer systems using unstructured data. Collaborate with a diverse clientele, ranging from startups to Fortune 100 companies. Responsibilities ● Develop...
-
DevOps Engineer
Encontrado em: Whatjobs BR C2 - 2 semanas atrás
brasil Infogain - LATAM Tempo inteiroDevOps Engineer We are looking for a DevOps Engineer to join our growing team, focusing on building cutting-edge Generative AI applications for document summarization, classification, and question-and-answer systems using unstructured data. Collaborate with a diverse clientele, ranging from startups to Fortune 100 companies. Responsibilities ● Develop...
-
Java Network Automation Test Engineer
Encontrado em: Jooble BR C2 - 1 semana atrás
Brasil Procom Tempo inteiro(Java Test Automation Engineer) Intro : We are looking for a dedicated and experienced Java Test Automation Engineer to join our team. The ideal candidate will have a strong background in Java and test automation, with a focus on network experience and multi-threading applications. This role requires excellent problem-solving skills, a collaborative...
-
Java Network Automation Test Engineer
Há 6 dias
Brasil Procom Tempo inteiro(Java Test Automation Engineer) Intro : We are looking for a dedicated and experienced Java Test Automation Engineer to join our team. The ideal candidate will have a strong background in Java and test automation, with a focus on network experience and multi-threading applications. This role requires excellent problem-solving skills, a collaborative...
-
DevOps Engineer
Encontrado em: Jooble BR C2 - 1 semana atrás
Brasil Turno Tempo inteiroSenior DevOps Engineer About this position We are hiring an experienced DevOps Engineer to help us keep growing. Your role will be a combination of release engineering, infrastructure provisioning and management, system administration, security, and DevOps advocacy. Turno is an excellent place to grow your career. Don't hesitate to apply. About...
-
DevOps Engineer
Há 6 dias
Brasil Turno Tempo inteiroSenior DevOps Engineer About this position We are hiring an experienced DevOps Engineer to help us keep growing. Your role will be a combination of release engineering, infrastructure provisioning and management, system administration, security, and DevOps advocacy. Turno is an excellent place to grow your career. Don't hesitate to apply. About...
-
BI Engineer
Encontrado em: Whatjobs BR C2 - Há 3 dias
brasil Stellantis South America Tempo inteiroDo you have a passion for building innovative data pipelines and transforming raw data into actionable insights? Are you an expert in programming languages like Spark, SQL, and Python, and thrive in a collaborative environment? If so, we want to hear from you! About the role: We are seeking a talented and experienced Data Engineer to join our growing team....
-
BI Engineer
Encontrado em: Jooble BR C2 - Há 3 dias
Brasil Stellantis South America Tempo inteiroDo you have a passion for building innovative data pipelines and transforming raw data into actionable insights? Are you an expert in programming languages like Spark, SQL, and Python, and thrive in a collaborative environment? If so, we want to hear from you! About the role: We are seeking a talented and experienced Data Engineer to join our growing team....
-
BI Engineer
Há 4 dias
Brasil Stellantis South America Tempo inteiroDo you have a passion for building innovative data pipelines and transforming raw data into actionable insights? Are you an expert in programming languages like Spark, SQL, and Python, and thrive in a collaborative environment? If so, we want to hear from you! About the role: We are seeking a talented and experienced Data Engineer to join our growing team....
-
DevOps Engineer
Encontrado em: Jooble BR C2 - Há 3 dias
Brasil Gravity IT Resources Tempo inteiroJob Title: DevOps Engineer (Azure) Client Location: Remote - LATAM based candidates (No Cuba or Venezuela) Type: Contract Time Zone: Must be able to work EST hours Overview Our client is a $18B, Fortune 200 company in the automotive retailing, distribution, and services industry. They are currently ranked in the Top 20 companies to work for in the US...
-
DevOps Engineer
Há 4 dias
Brasil Gravity IT Resources Tempo inteiroJob Title: DevOps Engineer (Azure) Client Location: Remote - LATAM based candidates (No Cuba or Venezuela) Type: Contract Time Zone: Must be able to work EST hours Overview Our client is a $18B, Fortune 200 company in the automotive retailing, distribution, and services industry. They are currently ranked in the Top 20 companies to work for in the US...
-
DevOps Engineer
Encontrado em: Whatjobs BR C2 - Há 3 dias
brasil Gravity IT Resources Tempo inteiroJob Title: DevOps Engineer (Azure) Client Location: Remote - LATAM based candidates (No Cuba or Venezuela) Type: Contract Time Zone: Must be able to work EST hours Overview Our client is a $18B, Fortune 200 company in the automotive retailing, distribution, and services industry. They are currently ranked in the Top 20 companies to work for in the US by...
-
Full Stack Software Engineer
Encontrado em: Jooble BR C2 - 1 semana atrás
Brasil CriticalRiver Inc. Tempo inteiroTitle: Full Stack Software Engineer Location: Brazil (Remote Support in PST time zone) Job Type: CLT Summary: We are hiring a Full Stack Software Engineer to build APIs as part of DaaP solution and end-to-end solutions for various in-house data tools supporting other data initiatives. You'll collaborate cross-functionally, with multiple internal...
-
Full Stack Software Engineer
Há 6 dias
Brasil CriticalRiver Inc. Tempo inteiroTitle: Full Stack Software Engineer Location: Brazil (Remote Support in PST time zone) Job Type: CLT Summary: We are hiring a Full Stack Software Engineer to build APIs as part of DaaP solution and end-to-end solutions for various in-house data tools supporting other data initiatives. You'll collaborate cross-functionally, with multiple internal...
-
Full Stack Software Engineer
Encontrado em: Whatjobs BR C2 - Há 6 dias
brasil CriticalRiver Inc. Tempo inteiroTitle: Full Stack Software Engineer Location: Brazil (Remote Support in PST time zone) Job Type: CLT Summary: We are hiring a Full Stack Software Engineer to build APIs as part of DaaP solution and end-to-end solutions for various in-house data tools supporting other data initiatives. You'll collaborate cross-functionally, with multiple internal...
-
Senior DevOps Engineer with Azure
2 semanas atrás
Brasil Plan A Technologies Tempo inteiroJOB OVERVIEW Plan A Technologies is looking for a Senior DevOps Engineer to work with one of our global technology clients on automating the delivery processes of their cutting edge products. Please note: you must have at least 6+ years of experience as a DevOps Engineer with Azure experience to be considered for this job. JOB RESPONSIBILITY Strive...
-
Senior DevOps Engineer with Azure
Encontrado em: Jooble BR C2 - 1 semana atrás
Brasil Plan A Technologies Tempo inteiroJOB OVERVIEW Plan A Technologies is looking for a Senior DevOps Engineer to work with one of our global technology clients on automating the delivery processes of their cutting edge products. Please note: you must have at least 6+ years of experience as a DevOps Engineer with Azure experience to be considered for this job. JOB RESPONSIBILITY Strive...
-
Senior Full Stack Engineer
Encontrado em: Jooble BR C2 - 1 semana atrás
Brasil Infogain - LATAM Tempo inteiroFull Stack Software Engineer What you'll do: Produce solid code: You’ll build and refine world-class full-stack web applications. You’ll help us raise the bar for the entire team on code quality and speed. You’ll understand how your code affects scalability and performance, taking pride in ensuring its positive impact. Innovate and execute at a...
-
Senior Full Stack Engineer
2 semanas atrás
Brasil Infogain - LATAM Tempo inteiroFull Stack Software Engineer What you'll do: Produce solid code: You’ll build and refine world-class full-stack web applications. You’ll help us raise the bar for the entire team on code quality and speed. You’ll understand how your code affects scalability and performance, taking pride in ensuring its positive impact. Innovate and execute at a...