AMXL Operations Specialist, AMXL

Our logistics teams are transforming the way we interact with customers around the world, every day, and solving some of the biggest logistics challenges faced not only by Amazon, but by the entire industry. Whether items are large or small, we develop solutions to ensure that we deliver on our promise to the customer. Amazon Logistics Brazil (AMZL) is looking for a Logistics Operations Specialist to join the AMXL (logistics operations for large items) team. This person will be the focal point for operational activities carried out by third‑party partners. The operations take place 7 days a week, including holidays, with a 4x3 scale, distributed between front and back office teams. The professional will be responsible for managing delivery stations operated by external logistics partners, ensuring the performance, compliance, and standardization of processes. It will play a fundamental role in tactical execution aimed at growth, expansion and maintenance of quality and operational excellence. You’ll work in a highly collaborative, dynamic and fast‑paced environment — closer to a start‑up than to a large corporation. We adopt the mindset that no idea is bad and that the best ideas should be tested and tried. It’s essential that this person is able to thrive in an ambiguous and fast environment, delivering consistent results. Some of the activities will be carried out remotely, while others will include audits and in‑person visits to the logistics partners’ operations. Key Job Responsibilities Manage end‑to‑end the stations operated by logistics partners, ensuring efficiency, compliance, safety and the best customer experience. Act operationally in managing the daily routine, ensuring the execution of processes, volume monitoring, and resolution of deviations. Monitor and optimize operating costs, identifying opportunities to reduce expenses and increase productivity without compromising quality. Manage operational capacity, anticipating peaks in demand and ensuring adequate resources, infrastructure, and teams for current and future volumes. Develop, implement, and lead tactical and expansion projects, such as network adjustments and optimization of logistics flows. Define and monitor strategic metrics and KPIs with logistics partners, implementing action plans to achieve or exceed goals. Analyze data from multiple sources to identify trends, risks, and opportunities, using insights for critical and quick decisions. Act as the main link between internal and external stakeholders, ensuring alignment of objectives, deadlines, and compliance. A Day in the Life The Logistics Operations Specialist manages the operation of outsourced delivery stations, ensuring efficiency, compliance, and quality. The role is both tactical—analyzing metrics—and operational—following the daily routine and resolving deviations on the ground. Work is performed in collaboration with internal teams such as Planning, Security and Supply Chain, as well as external partners. The specialist is responsible for ensuring adequate capacity for peak demand and presenting business cases for improvements. The focus is on ensuring that large items are delivered with speed and excellence, ensuring the best customer experience. Basic Qualifications Bachelor's degree Experience managing large data sets and utilizing them to drive performance and process improvements Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.) Experience in program management, logistics, operations, supply chain, transportation, or equivalent English skills Preferred Qualifications Experience with SQL Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. #J-18808-Ljbffr