Operations Manager
3 meses atrás
We are currently looking for an
Operations Manager
to join our
Brazil
team. The Operations Manager position is one of the most impactful and essential roles at Tabas. As an Operations Manager, your primary focus will be the implementation, adaptation and continuous improvement of our business systems and processes in your country. You will be responsible for getting our properties at a ready to move-in stage in a timely fashion, managing and training third-party contractors, 3pl companies and ensuring smooth operation across the team.What you will focus on:Full operational set-up and maintenance coordination of Tabas properties (supplies, services, etc) according to brand style and guidelinesDrive down operational costs and constantly improve processes, while upholding Tabas' quality standardsLiaise, manage and negotiate with contractors, vendors and external business partners ensuring that our guests enjoy high standards of client experiencePartner with cross-functional support teams in improving the efficiency and effectiveness of guest experience servicesManage timely data collection to update operational metrics to achieve productivity targets, reduce cost per unit, eliminate errors, and deliver excellent customer serviceManage the team of Operations Associates (who will assist in the setup of the apartments), by leading their onboarding process and providing continuous feedback
What we are looking for:4+ years of progressive work experience preferably in the area of business operations or services in a start-up, SME or large corporationBachelor's degreeAdvanced EnglishResults-oriented go-getter; great at multitasking and managing competing prioritiesExceptional communication and organizational skillsTeam player and creative thinkerStrong analytical and problem-solving skills put to use in a fast pace environmentGuest-centric mindsetProject management experience while working under tight deadlinesExperience in hospitality or real estate is considered a plusProven team management experience (in field operations is considered a plus)
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