Pre-Sales Engineer
3 semanas atrás
About us
One team. Global challenges. Infinite opportunities. At Viasat, we’re on a mission to deliver connections with the capacity to change the world. For more than 35 years, Viasat has helped shape how consumers, businesses, governments and militaries around the globe communicate. We’re looking for people who think big, act fearlessly, and create an inclusive environment that drives positive impact to join our team.
What you'll do
We are looking for a Pre-Sales and Product Engineer to play a pivotal role in growing and supporting our Brazil wholesale, enterprise and government business. The ideal candidate will be upbeat, have the ability to communicate effectively, and have a proven background in understanding customer requirements and turning those requirements into fully defined and operational solutions, as well as providing advice for solution improvement and customer success. This is a hybrid role; 3 days a week are required in the Sao Paulo office, 2 days working remotely.
The day-to-day
- Design end-to-end technical and commercial solutions, including relationships with external and internal suppliers seeking for best solutions
- Deliver articulate and compelling value propositions around Viasat products and services
- Carefully listen and understand customer needs and explain how our offerings can address those needs
- Establish relationships with key technical, operations, marketing, product management, and program delivery stakeholders within our clients
- Identify new opportunities for growth and propose solutions
- Own the customer engagement - driving the requirement gathering and scoping process and leading customer solution workshops
- Present a persuasive business case, sound technical arguments, and a clear value proposition
- Respond to the technical elements of RFI/RFP/RFQs
- Conduct trials, pilots, and homologation of 3rd party and Viasat solutions with customers
- Deliver Customer Demonstrations, Technical Presentations, Proposal Documents, Workshops, and Training
- Provide support on contract development and negotiation
- Be the technical focal point for customers' inquiries and owner of solution implementation
What you'll need
- BA or BS degree in Electrical or Telecommunications Engineer or related field (Computer Science, Engineering, etc.)
- A minimum of 5 years of technical pre-sales or related experience in the telecommunication satellite enterprise/wholesale/internet service provider markets
- Experience in technical and commercial proposal elaboration, RFI/RFP responses
- Experience in end-to-end solution homologation and implementation support
- Technical background in WAN and LAN solutions (VPN, MPLS, QoS, Internet Access, WiFi solution)
- Ability to communicate complex ideas to both technical and non-technical audiences, anticipate potential objections and persuade others, often at senior levels, to adopt a different point of view and enable the decision-making process
- Careful attention to detail, strong organizational skills, and disciplined follow-up with customers
- Advanced in oral and written skills, in both English and Portuguese
- Strong analytical and problem-solving skills
- High tolerance for changes
- High level of accountability
- A willingness to travel given the location of our client base. This should cap out at no more than 30%
What will help you on the job
- Desirable working experience within Brazilian carriers/telecom operators
- Experience with satellite solutions (Vsat)
- Experience in product management/owner/launch
- Experience with Data Analytics (Tableau) and Python
- Rigorous focus on client success
- Motivated to learn
EEO Statement
Viasat is proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, ancestry, physical or mental disability, medical condition, marital status, genetics, age, or veteran status or any other applicable legally protected status or characteristic. If you would like to request an accommodation on the basis of disability for completing this online application, please click here.
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