AI Process Expert

1 dia atrás

Brasília, Brasil beBeeai Tempo inteiro

Enterprise AI Solutions Developer We are seeking a skilled developer to create structured, data-driven tasks that enhance AI reasoning and understanding of enterprise processes. Key Responsibilities: Create decision frameworks for Reinforcement Learning initiatives, including taxonomy design, realistic scenario creation, and evaluation criteria. Design scenario-driven tasks that mirror real business workflows (case handling, SLA tracking, HR requests, IT incident response). Write clear, concise instructions aligned with business processes. Represent tasks in JSON format with clarity and consistency. Analyze and validate data accuracy using SQL. Apply prompt engineering to structure effective task instructions. Collaborate with peers to expand scenarios across various domains. Document patterns, examples, and best practices for scalable use. Required Skills & Experience: 4–6 years of experience in ServiceNow, particularly CSM, ITSM, or HRSD modules. Strong knowledge of workflows, cases, incidents, SLAs, and knowledge management. Proficiency in JSON and structured data handling. Solid understanding of SQL for data validation. Experience in AI model training workflows or structured data creation. Strong analytical, logical structuring skills. Excellent communication and stakeholder management skills.

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