Logistics 3pl Analyst

3 semanas atrás


Sao Paulo, Brasil Shopee Tempo inteiro
DepartmentCross Border eCommerce- LevelExperienced (Individual Contributor)- LocationBrazil - São PauloThe Cross Border team at Shopee empowers sellers from all over the world to sell into the Southeast Asia and Taiwan region. The team helps sellers to market their products across the 7 markets and provide enabling services such as cross border logistics, operations, payments, product related services, overseas warehouse fulfillment and business intelligence. Browse our Cross Border eCommerce team openings to see how you can make an impact with us.
- Gerenciar processos logísticos para até 3 mercados LATAM, gerenciando o desempenho e resolução de problemas de desembaraço aduaneiro e dos parceiros de entrega de Last Mile;
- Trabalhar com 3PL para lidar com problemas de de desempenho e entregas, como atrasos excessivos, encomendas perdidas e taxa de danos;
- Receber e gerenciar consultas de compradores sobre entregas de encomendas e trabalhar com partes interessadas internas ou parceiros externos para resolvê-las;
- Trabalhar com a equipe de cross border para garantir o desempenho do parceiro e a entrega dentro do SLA e apoiar o gerenciamento geral de contas para conduzir negociações, otimização de custos, planejamento de capacidade e lançamentos e melhorias de novos recursos.
**Requirements**:
- Experiência no setor de logística;
- Experiência fazendo gestão 3PL (logística de terceiros), desembaraço aduaneiro;
- Experiência em gerenciamento de frete em comércio eletrônico, será um diferencial;
- Experiência em processos e implementação de SOP;
- Fluente em inglês e/ou espanhol.
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