
Technical Product Support Engineer
4 semanas atrás
Join to apply for the Technical Product Support Engineer role at IQVIA .
Get AI-powered advice on this job and more exclusive features.
This role is part of a dynamic data operations team at IQVIA, focused on analyzing and resolving data discrepancies, writing and troubleshooting SQL queries, and supporting data quality across healthcare analytics platforms. The team plays a critical role in ensuring data integrity and operational efficiency, directly contributing to IQVIA's mission of advancing healthcare through data-driven insights.
Responsibilities- Perform data analysis and troubleshooting on open incidents/issues.
- Explore data to identify discrepancies.
- Document, communicate, and analyze data discrepancies.
- Apply knowledge of operational processes (e.g., ITIL).
- Identify issues in programming code and provide technical solutions or workarounds.
- Effectively articulate findings, data trends, and conclusions.
- Create SQL database queries to verify data requests, retrieve specific data sets, and validate results.
- Bachelor's Degree in Computer Science, Information Technology, Engineering, or equivalent.
- Hands-on experience with technologies such as:
- Databricks
- Hadoop
- Spark (Scala-based)
- Pyspark Python
- Snowflake
- Kubernetes
- 2-3 years SQL programming and query writing experience.
- Experience with Hive, Impala, Dbeaver, Kafka, CML, Java.
- Healthcare industry knowledge.
- Strong problem-solving and business analytical skills.
- Ability to understand complex concepts and processes.
- Self-motivated with initiative to learn and attend to client needs.
- Effective communication skills across organizational levels.
- Strong organizational and time management skills.
- Proficiency in MS Office, especially Excel for data quality analysis.
- Team player attitude.
IQVIA is a leading global provider of clinical research services, commercial insights, and healthcare intelligence to the life sciences and healthcare industries. Learn more at .
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