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Sales Administrator
4 meses atrás
about the role
Integration Services order to bill responsibilities:
· - order to bill processes for all current and prospective customers doing business in the region
· - order process responsibilities: order validation, timely placement on vendor, tracking, Oracle transactions, invoicing and vendor contract management
· ensure the ordering and billing activities aligned with the delivery and billing schedules
· achievement of ordering KPIs, aligned with business targets and customers expectations.
· monitor status of deployment milestones and management of operational issues to ensure customer satisfaction levels are maintained.
· resolve customer facing and vendor facing issues related to ordering, RMA, shipping, invoicing issues when they occur
· Alignment with tax department on customer exemptions and billing structure for all hardware, software and services taxation requirements
Expected outcomes:
· delivery of IS/ERS services aligned with customer and business expectations
· orders with vendors processed on a timely mannger
· customer invoices aligned with contractual agreements and payment conditions
· reduce errors on invoices received by the customer and optimize cash collection for Orange
· monthly billing closing activities for IS are done timely
- management of billing and payment issues related to IS business
about you
· Ability to engage with internal and external clients to identify and support business opportunities
· Ability to understand customer (internal and external) requirements, challenges and needs and manage quoting and ordering processes aligned with customers expectations.
· Team player that is communicative, organized, flexible and used to work in a stressful environment
· Sales driven, commercial behavior with respect for company compliancy rules
· Ability to identify problems and work to resolution as required
· Ability to build a network of people, getting things done
· Having a good understanding what influence invoice or payment issues can have on a company’s cash flow
· Have a good understanding for what influence customer experience and company objectives
· Ability to work with office tools and data analysis. Advanced expertise on Microsoft Excel and Powerpoint is desirable.
- Basic financial skills
additional information
The benefits of being Orange
Orange Business was certified as one of the best companies to work by the Great Place to Work Institute from 2012 to 2015. Since 2016, Orange has been awarded as the Top Employer Brazil. The comprehensive independent research revealed that the Company provides excellent employee conditions, nurtures and develops talent throughout all levels of the organization, and has demonstrated its leadership status in the HR environment, always striving to optimize its employment practices and to develop its employees. And since 2015, Brazil has been recognized by the Gender Equality & Diversity for European and International Standard Certification.
Because Orange Business hires the best people, we work hard to provide benefits that make their lives better, so we offer a comprehensive benefit program which features:
Medical plan
Dental plan
Life insurance
Meal allowance
Transportation allowance
Bonus plan
Gympass
Day care
Private pension fund
Birthday gift (day off)
Give a day, get a day (day off)
Maternity Leave (6 months)
Paternity Leave (15 days)
Orange Employee Solutions (psychological and legal assistance)
Shiatsu
Labor gymnastic
Teleworking Reimbursement
contract
Regular
