
Technical Support Specialist
3 semanas atrás
Job Title:
Technical Support Specialist
Job Description:
The Technical Support Specialist will be responsible for handling customer complaints and providing technical assistance to distributors and end-users.
Key Responsibilities:
- Resolve customer issues related to product malfunctions, installation, and maintenance.
- Provide timely and effective technical support to customers, sales & marketing teams.
- Offer on-site support to distributors for critical projects and cases.
- Collect and analyze customer feedback and market information from end-users.
Required Skills and Qualifications:
Technical Skills:
- Strong knowledge of products and their applications.
- Excellent problem-solving and analytical skills.
- Effective communication and interpersonal skills.
Education and Experience:
- Bachelor's degree in a relevant field.
- Minimum 2 years of experience in a technical support role.
Benefits:
Competitive Salary:
- A competitive salary package will be offered based on qualifications and experience.
Others:
Equal opportunities employer. We welcome applications from diverse candidates.
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