Technical Support Specialist

3 semanas atrás


São Paulo, São Paulo, Brasil beBeeTechnical Tempo inteiro

Job Title:

Technical Support Specialist

Job Description:

The Technical Support Specialist will be responsible for handling customer complaints and providing technical assistance to distributors and end-users.

Key Responsibilities:

  • Resolve customer issues related to product malfunctions, installation, and maintenance.
  • Provide timely and effective technical support to customers, sales & marketing teams.
  • Offer on-site support to distributors for critical projects and cases.
  • Collect and analyze customer feedback and market information from end-users.

Required Skills and Qualifications:

Technical Skills:

  • Strong knowledge of products and their applications.
  • Excellent problem-solving and analytical skills.
  • Effective communication and interpersonal skills.

Education and Experience:

  • Bachelor's degree in a relevant field.
  • Minimum 2 years of experience in a technical support role.

Benefits:

Competitive Salary:

  • A competitive salary package will be offered based on qualifications and experience.

Others:

Equal opportunities employer. We welcome applications from diverse candidates.



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