Director of Operational Excellence

Há 5 dias


São Paulo SP, Brasil beBeeLeadership Tempo inteiro

Operational Leadership Role: We are seeking an experienced and skilled Operational Leader to join our team. In this role, you will be responsible for managing operational teams, including Customer Support and Teaching teams, to ensure stable performance in the region. The ideal candidate will have a proven track record of designing and implementing efficient operational processes and structures. They will also be responsible for setting up, monitoring, and improving KPIs and motivational frameworks for Team Leaders and their teams. A key aspect of this role is overseeing day-to-day operations and ensuring quality through analytics and tools. The successful candidate will have excellent analytical and problem-solving skills, as well as the ability to communicate effectively with team members and stakeholders.



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