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Network Operations Center Engineer

3 meses atrás

São Paulo SP, Brasil AGM Tech Solutions - A Woman and Latina-owned IT Staffing Firm-an Inc. 5000 company Tempo inteiro

NETWORK ENGINEER- NOC

• All reported network issues and vendor break/fix coordination

• Coordinating Root Cause Analysis (RCA) and tracking. Lead RCA investigation and coordinate actions items with appropriate teams

• Coordinating changes on all Network software and hardware. Review and approve change records as required.

• Network monitoring, Capacity and Configuration Management. Administer and maintain network management tools.

• Implementation support - Interface with and assist various implementation teams coordinating and validating network implementations.

• Participate in client life cycle management. setup, support and decommission

• Global Infrastructure Services Project Support. Will be assigned to projects needed to help maintain the Corporate Network.

• Other duties and responsibilities as assigned

• 7+ years of experience in the technology specific field and proven record to manage large enterprises

• Experience primarily with technologies such as Router, Switches, network protocols, VPN, DNS/DHCP, Proxy, Firewall, wireless Packet Capture, scripting.

• Must have demonstrated leadership qualities

• Ability to work collaboratively & be a team player

• Expertise in specific technologies & deep understanding of majority of the technology portfolio

• Experience with Visio, PowerPoint, MS Office Suite

• Demonstrated ability to successfully coordinate and solicit input from other IT Disciplines when troubleshooting issues.

• Excellent written and verbal communication skills with an ability to communicate at all levels of the organization

• Bachelor's or advanced degree preferred.

• Vendor certification preferred