Integration Solutions Director

2 semanas atrás


São Paulo SP, Brasil beBeeLeader Tempo inteiro

About the Role We are seeking an experienced leader to oversee our Integration Solutions team. Key Responsibilities: Team Management and Goal Achievement: Lead daily operations, allocate resources effectively, and drive the team to achieve goals in system integration, product optimization, and customer support. Integration Project Coordination and Delivery: Plan, implement, and deliver integration projects involving external API service providers, hardware devices, and internal systems, ensuring compliant and efficient execution. Technical Solution Design and Optimization: Analyze customer and business needs, coordinate with technical teams to implement system connectivity, process optimization, and new feature development, continuously improving quality and stability of overall integration solutions. Quality and Process Control: Establish and optimize team collaboration, product testing, launch processes, and integration standards; monitor key indicators to ensure high-standard deliverables. Complex Problem Solving and Technical Challenges: Lead the team to analyze and resolve complex technical issues in project integration and device operation, promote targeted technical solutions, and ensure successful client implementation. Cross-Departmental Communication and Collaboration: Act as the core liaison within the team, work closely with sales, technical, product, and operation teams to coordinate project progress and improve business synergy. Team Development and Capability Building: Develop and organize systematic training and growth plans for team members, continuously identify and cultivate talents, and build a high-performing and cohesive team. Industry Trend Insights and Innovation: Stay updated on order-taking solution development in the restaurant/merchant industry, including APIs, hardware, and apps; drive innovation in integration solutions and lead professional advancement of the team.



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