Field Service Analyst Pl

3 semanas atrás

Guarulhos SP, Brasil Tata Consultancy Services Tempo inteiro

Come to one of the biggest IT Services companies in the world Here you can transform your career

Why to join TCS? Here at TCS we believe that people make the difference, that's why we live a culture of unlimited learning full of opportunities for improvement and mutual development.

The ideal scenario to expand ideas through the right tools, contributing to our success in a collaborative environment.

We are looking for Field Service Analyst , who wants to learn and transform his career.

In this role you will

  • End user support. Analyst or technician who will attend to requests or incidents in person, applying software corrections to workstations or evaluating hardware failures that require a repair in the laboratory. Interventions without opening the machine can be carried out by this professional.
  • Experience for EndUser support in record, diagnose and solve problems in the scope of microcomputing, hardware, operating systems, telephony, videoconferencing, web conferencing, audio conferencing and related areas, including performing any corrective maintenance on ICT equipment;
  • Experience to clarify doubts and guide users regarding the use, availability, installation and configuration of software, applications, information systems (both those in the market and those developed internally), equipment, standards and procedures on the technological environment of the Customer and its use
  • identify and immediately report to the Level 2 Service Supervisor critical problems that have significant impacts on the technological environment of Customer, exceptional situations and other situations beyond its control or jurisdiction;
  • Perform analysis of the hardware requirements for software installation;
  • test functionalities of new equipment, components or peripherals, and prepare configuration and user guides or manuals;
  • reinstall the default image on workstations or notebooks, including the process of backing up users' data;
  • act in the execution of activities of the asset management process in Customer locations where there are no asset technicians allocated, at times when the Asset Management service is not available or whenever required by supervision.

And much better if you stand out for:

  • Knowledge in these tools: Jira (ITSM), Confluence (KB), Cisco ISE, Path my PC, R2D2 (Customer tool), Logitech Sync, VC Poly, Insight (Módulo do Jira) ou Snow ITSM ENHANCER (CMDB),
  • Knowledge in these tools: VPN Cliente Global Protection (Palo Alto), Teamviewer HOST, Portal da Empresa Customer, SCCM, Endpoint Detection & Response EDR (Tehtris), Endpoint Protection Platform EPP (Tehtris), Forcepoint ONE (Forcepoint), Rapid7, Microsoft AIP, Phishme, Windows Security Center, Mobile Pass+, Teams, OneDrive, Sharepoint, Yammer, SAP, M.E.S. PSI, MS Office Apps, Adobe Reader, Microsoft Edge,
  • cabling (climping, test cables UTP/Fiberoptics MM and SM)

Desirable Skills:

  • Experience MS Windows OS, O365 E1/E3/E5, AD, Single/MFA
  • Microsoft Edge, Microsoft Ofice 365 e todos os seus Apps, PowerBI, PowerApps, Power Automation.
  • Linux OS

What do we offer?

  • TCS Benefits – Brazil:
  • Health insurance
  • Dental Plan
  • Life insurance
  • Transportation vouchers
  • Meal/Food Voucher
  • Childcare assistance
  • Gympass
  • TCS Cares – free 0800 that provides psychological assistance (24 hrs/day), legal, social and financial assistance to associates
  • Partnership with SESC
  • Reimbursement of Certifications
  • Free TCS Learning Portal – Online courses and live training
  • International experience opportunity
  • Discount Partnership with Universities and Language Schools
  • Bring Your Buddy – By referring people you become eligible to receive a bonus for each hire
  • TCS Gems – Recognition for performance
  • Xcelerate – Free Mentoring Career Platform
  • Tata Consultancy Services is an equal opportunity employer, our commitment to diversity & inclusion drives our efforts to provide equal opportunity to all candidates who meet our required knowledge & competency needs, irrespective of any socio-economic background, race, color, national origin, religion, sex, gender identity/expression , age, marital status, disability, sexual orientation or any others. We encourage anyone interested to build a career in TCS to participate in our recruitment & selection process.
  • At Tata Consultancy Services we promote an inclusive culture, we always work for equity. This applies to Gender, People with Disabilities, LGBTQIA+, Religion, Race, Ethnicity. All our opportunities are based on these principles. We think of different actions of inclusion and social responsibility, in order to build a TCS that respects each person. Our motto is Inclusion without exception.

At TATA Consultancy Services we promote an inclusive culture, we always work for equity. This applies to Gender, People with Disabilities, LGBTQIA+, Religion, Race, Ethnicity. All our opportunities are based on these principles. We think of different actions of inclusion and social responsibility, in order to build a TCS that respects individuality. Come to be a TCSer

  • Field Service Analyst Pl

    3 semanas atrás

    Guarulhos, Brasil Tata Consultancy Services Tempo inteiro

    Come to one of the biggest IT Services companies in the world!! Here you can transform your career!Why to join TCS? Here at TCS we believe that people make the difference, that's why we live a culture of unlimited learning full of opportunities for improvement and mutual development.The ideal scenario to expand ideas through the right tools, contributing to...

  • Field Service Analyst Pl

    2 semanas atrás

    Guarulhos, Brasil Tata Consultancy Services Tempo inteiro

    Come to one of the biggest IT Services companies in the world!! Here you can transform your career!Why to join TCS? Here at TCS we believe that people make the difference, that's why we live a culture of unlimited learning full of opportunities for improvement and mutual development.The ideal scenario to expand ideas through the right tools, contributing to...

  • Field Service Analyst Pl

    3 semanas atrás

    Guarulhos, Brasil Tata Consultancy Services Tempo inteiro

    Come to one of the biggest IT Services companies in the world!! Here you can transform your career!Why to join TCS? Here at TCS we believe that people make the difference, that's why we live a culture of unlimited learning full of opportunities for improvement and mutual development.The ideal scenario to expand ideas through the right tools, contributing to...

  • Field Service Analyst Pl

    3 semanas atrás

    Guarulhos, Brasil Tata Consultancy Services Tempo inteiro

    Come to one of the biggest IT Services companies in the world!! Here you can transform your career!Why to join TCS? Here at TCS we believe that people make the difference, that's why we live a culture of unlimited learning full of opportunities for improvement and mutual development.The ideal scenario to expand ideas through the right tools, contributing to...

  • Field Service Analyst Pl

    3 semanas atrás

    Guarulhos, Brasil Tata Consultancy Services Tempo inteiro

    Come to one of the biggest IT Services companies in the world!! Here you can transform your career! Why to join TCS? Here at TCS we believe that people make the difference, that's why we live a culture of unlimited learning full of opportunities for improvement and mutual development. The ideal scenario to expand ideas through the right tools,...

  • Field Service Analyst Pl

    3 semanas atrás

    Guarulhos, São Paulo, Estado de São Paulo, Brasil Tata Consultancy Services Tempo inteiro

    Come to one of the biggest IT Services companies in the world!! Here you can transform your career!Why to join TCS? Here at TCS we believe that people make the difference, that's why we live a culture of unlimited learning full of opportunities for improvement and mutual development.The ideal scenario to expand ideas through the right tools, contributing...

  • IT Analyst Iii

    2 meses atrás

    São Paulo, SP, Brasil Santander Tempo inteiro

    IT Analyst III (PL/SQL) Country: Brazil **# QUEM SOMOS** A F1RST é o futuro e sua carreira está aqui! Nossa cultura é baseada em “Pessoas, Inovação e Resultados”. ️ Fazemos parte do maior banco Internacional do Brasil, um dos maiores bancos do mundo. Promovendo serviços e experiências para os mais de 60 milhões de clientes de todo o...

  • Field Marketing Analyst

    2 meses atrás

    São Paulo, SP, Brasil Azion Technologies Tempo inteiro

    **About Azion** At Azion you will have the opportunity to develop and be connected to cutting-edge technology, immersed in a culture centered on innovation and a high-performance team, unlocking new possibilities and working with the future of technology. **About the position** We are looking for a Field Marketing professional who will be responsible for...

  • IT Analyst Iii

    4 meses atrás

    São Paulo, SP, Brasil Santander Tempo inteiro

    IT Analyst III (PL/SQL) Country: Brazil A F1RST é o futuro e sua carreira está aqui! Nossa cultura é baseada em “Pessoas, Inovação e Resultados”. ️ Fazemos parte do maior banco Internacional do Brasil, um dos maiores bancos do mundo. Promovendo serviços e experiências para os mais de 60 milhões de clientes de todo o ecossistema...

  • Tata Consultancy Services | Field Service Analyst Pl | guarulhos

    3 semanas atrás

    guarulhos, Brasil Tata Consultancy Services Tempo inteiro

    Come to one of the biggest IT Services companies in the world!! Here you can transform your career! Why to join TCS? Here at TCS we believe that people make the difference, that's why we live a culture of unlimited learning full of opportunities for improvement and mutual development. The ideal scenario to expand ideas through the right tools, contributing...

  • Tata Consultancy Services | Field Service Analyst Pl | guarulhos

    3 semanas atrás

    guarulhos, Brasil Tata Consultancy Services Tempo inteiro

    Come to one of the biggest IT Services companies in the world!! Here you can transform your career!Why to join TCS? Here at TCS we believe that people make the difference, that's why we live a culture of unlimited learning full of opportunities for improvement and mutual development.The ideal scenario to expand ideas through the right tools, contributing to...

  • Field Service Specialist

    3 semanas atrás

    São Paulo, SP, Brasil Sungrow Power Supply Co., Ltd. Tempo inteiro

    The Position: The Field Service Specialist - Solar plays an important role with this rapid growing company. This is a very dynamic and fast-track position reporting to the Field Service Manager. The position will be the key member of service team. This position will also be the technical point of the contact person support commercial, industrial and...

  • Field Service Specialist

    6 meses atrás

    São Paulo, SP, Brasil Sungrow Power Supply Co., Ltd. Tempo inteiro

    The Position: The Field Service Specialist - Solar plays an important role with this rapid growing company. This is a very dynamic and fast-track position reporting to the Field Service Manager. The position will be the key member of service team. This position will also be the technical point of the contact person support commercial, industrial and...

  • Quality Analyst

    3 semanas atrás

    Várzea Paulista, SP, Brasil Continental Tempo inteiro

    Your tasks The Quality Analyst plays a key role in ensuring that products, processes, and systems meet established quality standards. This professional is responsible for implementing and monitoring quality control procedures, conducting audits, analyzing data, and supporting continuous improvement initiatives to ensure customer satisfaction and compliance...

  • IT Analyst Iii

    2 meses atrás

    São Paulo, SP, Brasil Santander Tempo inteiro

    IT Analyst III - (Oracle) Country: Brazil **# QUEM SOMOS** A F1RST é o futuro e sua carreira está aqui! Nossa cultura é baseada em “Pessoas, Inovação e Resultados”. ️ Fazemos parte do maior banco Internacional do Brasil, um dos maiores bancos do mundo. Promovendo serviços e experiências para os mais de 60 milhões de clientes de todo o...

  • Service Operations Analyst

    2 meses atrás

    São Paulo, SP, Brasil Cytiva Tempo inteiro

    **Be part of something altogether life-changing!** Working at Cytiva means being at the forefront of providing new solutions to transform human health. Our incredible customers undertake life-saving activities ranging from fundamental biological research to developing innovative vaccines, new medicines, and cell and gene therapies. At Cytiva you will be...

  • Analista Field Service Pleno

    4 meses atrás

    São Paulo, SP, Brasil VERTARE TECNOLOGIA LTDA Tempo inteiro

    Título da Vaga: | Field Service PLENO Localização: Paulista Empresa: VERTARE TECNOLOGIA **Descrição**: Seja parte de uma equipe dinâmica e inovadora! Estamos em busca de um profissional dedicado e proativo para preencher a posição de Field Service Junior em nossa empresa. **Responsabilidades**: 1. **Suporte Técnico no Campo**: Prestar suporte...

  • Business Analyst

    4 semanas atrás

    São Paulo, SP, Brasil SmartEnergy.com Tempo inteiro

    Business Analyst Company Overview We are a privately held renewable energy retailer headquartered in New York, New York. We currently have over 200,000 customers across the United States. We're leveraging innovative data modeling online and offline to build a new direct-to-consumer energy sales paradigm. We apply technology and people’s expertise to...

  • Senior Field Services Analyst

    4 meses atrás

    São Paulo, SP, Brasil Cognizant Tempo inteiro

    **Job Summary** COGNIZANT IS LOOKING FOR DESKSIDE SUPPORT **Responsibilities** Skills and experience required: - Understanding of Desk side Support duties and process. - Strong understanding of Break-Fix, Service Requests, IMAC, Incident, Problem, - Configuration management and processes within ITIL. - Strong understanding and skills in SLA, KPI...

  • Analista Field Service

    4 meses atrás

    São Paulo, SP, Brasil Capgemini Tempo inteiro

    **Nossa Oportunidade** Estamos à procura de um **Analista Field Service **capaz de cobrir as funções de suporte técnico.Se você é um analista talentoso e apaixonado por tecnologia que procura uma função híbrida dinâmica, então somos o lugar para você. - Nossa oportunidade é presencial na Região Sul da Cidade de São Paulo no horário...