Business Process Operations Manager
4 semanas atrás
Job Title: Business Process Operations Manager Drive business growth and excellence as a Business Process Operations Manager. This role requires strong leadership skills to drive continuous improvement initiatives across operations, enhance efficiency, reduce costs, and improve service quality. Provide timely and meaningful insights to senior management through effective reporting. Develop and implement strategic plans to ensure account profitability. Manage client interactions and escalations (calls or in-person) with professionalism and tact. Conduct regular performance reviews with team members and other departments to ensure Service Level Agreement adherence. Monitor daily productivity against defined service standards and take corrective action when necessary. Audit client-defined compliance requirements to ensure adherence. Coach and monitor Team Leads and Account Managers in day-to-day operations and people management. Develop ongoing learning processes for the team. Supervise and support team members to deliver results that meet or exceed client quality standards. Represent the organization during client visits and reviews. Lead process re-engineering projects to optimize workflows and reduce cycle times. Maintain process documentation, SOPs, and compliance standards. Partner with stakeholders to implement digital tools and automation for operational efficiency. Track key performance indicators and prepare dashboards to measure improvement outcomes. Deliver training sessions on process excellence methodologies for team members.
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Business Process Operations Manager
3 semanas atrás
Porto Alegre, Brasil Bebeeprocess Tempo inteiroBusiness Process Operations Manager Drive business growth and excellence as a Business Process Operations Manager. Lead continuous improvement initiatives across operations, enhancing efficiency, reducing costs, and improving service quality. Provide timely and meaningful insights to senior management through effective reporting. Develop and implement...
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Business Process Operations Manager
3 semanas atrás
Porto Alegre, Brasil beBeeProcess Tempo inteiroJob Title: Business Process Operations Manager Drive business growth and excellence as a Business Process Operations Manager. This role requires strong leadership skills to drive continuous improvement initiatives across operations, enhance efficiency, reduce costs, and improve service quality. Provide timely and meaningful insights to senior management...
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Manager Operations BPS Brazil
3 semanas atrás
Porto Alegre, Brasil Tech Mahindra Tempo inteiroRole PurposeDrive continuous improvement initiatives across BPS operations to enhance efficiency, reduce costs, and improve service quality. Collaborate with cross-functional teams to identify process gaps and implement best practices.Key ResponsibilitiesProvide timely and meaningful reporting to senior management.Plan and implement strategies to ensure...
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Sw Business Operations Program Manager
1 semana atrás
Porto Alegre, Brasil Hewlett Packard Tempo inteiro**_Functional Description:_**The Consumer Services and Solutions (CSS) organization is driving the transformation of HP into a digital brand.Our business and technology teams are obsessed with building lifetime relationships with consumers by bringing them more convenience, better experiences, and more value from HP.This mission is realized through the...
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Sw Business Operations Program Manager
2 semanas atrás
Porto Alegre, Brasil Hewlett Packard Tempo inteiro**_Functional Description:_** The Consumer Services and Solutions (CSS) organization is driving the transformation of HP into a digital brand. Our business and technology teams are obsessed with building lifetime relationships with consumers by bringing them more convenience, better experiences, and more value from HP. This mission is realized through the...
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Sw Business Operations Program Manager
4 semanas atrás
Porto Alegre, Brasil Hewlett Packard Tempo inteiroFunctional Description The Consumer Services and Solutions (CSS) organization is driving the transformation of HP into a digital brand. Our business and technology teams are obsessed with building lifetime relationships with consumers by bringing them more convenience, better experiences, and more value from HP. This mission is realized through the quality...
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Payroll Operations Specialist
4 semanas atrás
Porto Alegre, RS, Brasil beBeePayroll Tempo inteiroJob Title: Payroll Operations Specialist This is a hands-on role that involves owning the Brazil payroll process and being involved in various aspects of our payroll operations. We are looking for an analytical and methodical individual with 4+ years of experience in payroll operations. We are seeking someone to process Brazil payroll for employees in the...
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AI Business Operations Specialist
3 semanas atrás
Porto Alegre, RS, Brasil beBeeBusiness Tempo inteiroJob Title: AI & Systems Associate We are seeking a skilled and innovative AI & Systems Associate to join our team. This role involves designing and implementing AI-enabled workflows to automate tasks, improve efficiency, and enhance decision-making. About the Role: This is a unique opportunity to work at the intersection of artificial intelligence, systems...
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Business Analyst
1 semana atrás
Porto Alegre, Brasil NTConsult Tempo inteiro**Responsibilities**As a business analyst, you will be responsible to translate and document the needs of the business and operations teams, at the same time that you will work in collaboration with the hyper-automation solutions team in order to define the best strategy to implement the solutions regarding process automation inside the organization. It is...
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Business Analyst
1 semana atrás
Porto Alegre, Brasil Ntconsult Tempo inteiro**Responsibilities**As a business analyst, you will be responsible to translate and document the needs of the business and operations teams, at the same time that you will work in collaboration with the hyper-automation solutions team in order to define the best strategy to implement the solutions regarding process automation inside the organization.It is...
