Business Process Operations Manager
Há 3 dias
Job Title: Business Process Operations Manager Drive business growth and excellence as a Business Process Operations Manager. This role requires strong leadership skills to drive continuous improvement initiatives across operations, enhance efficiency, reduce costs, and improve service quality. Provide timely and meaningful insights to senior management through effective reporting. Develop and implement strategic plans to ensure account profitability. Manage client interactions and escalations (calls or in-person) with professionalism and tact. Conduct regular performance reviews with team members and other departments to ensure Service Level Agreement adherence. Monitor daily productivity against defined service standards and take corrective action when necessary. Audit client-defined compliance requirements to ensure adherence. Coach and monitor Team Leads and Account Managers in day-to-day operations and people management. Develop ongoing learning processes for the team. Supervise and support team members to deliver results that meet or exceed client quality standards. Represent the organization during client visits and reviews. Lead process re-engineering projects to optimize workflows and reduce cycle times. Maintain process documentation, SOPs, and compliance standards. Partner with stakeholders to implement digital tools and automation for operational efficiency. Track key performance indicators and prepare dashboards to measure improvement outcomes. Deliver training sessions on process excellence methodologies for team members.
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Business Process Operations Manager
Há 2 dias
Porto Alegre, Brasil beBeeProcess Tempo inteiroJob Title: Business Process Operations Manager Drive business growth and excellence as a Business Process Operations Manager. This role requires strong leadership skills to drive continuous improvement initiatives across operations, enhance efficiency, reduce costs, and improve service quality. Provide timely and meaningful insights to senior management...
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Business Process Operations Manager
Há 6 horas
Porto Alegre, Brasil Bebeeprocess Tempo inteiroJob Title: Business Process Operations ManagerDrive business growth and excellence as a Business Process Operations Manager.This role requires strong leadership skills to drive continuous improvement initiatives across operations, enhance efficiency, reduce costs, and improve service quality.Provide timely and meaningful insights to senior management through...
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Business Process Improvement Specialist
3 semanas atrás
Porto Alegre, RS, Brasil beBeeProcess Tempo inteiroOptimizing Business Processes The backbone of any successful organization lies in its ability to efficiently manage and improve processes. This is where you come in – as a Process Optimization Partner, your expertise will be instrumental in driving positive change across the business. About the Role Evaluate existing workflows and identify areas for...
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Enablement Process
3 semanas atrás
Porto Alegre, Brasil SalesSparx LLC Tempo inteiroPositionEnablement Process & Curriculum Operations Manager OrganizationSalesSparx LLC LocationLatin America, EMEA (Remote) Contract TypeFull-timeWe Are SalesSparx – This Is What We DoSalesSparx, founded in 2015, is a boutique consulting firm on a mission to accelerate healthcare innovation. We help high-growth companies, especially those selling technology...
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Business Operations Specialist
2 semanas atrás
Porto Alegre, Brasil Bebeeexecutive Tempo inteiroOperations Manager This role harmonizes organizational operations, systems management, and strategic support. As the Operations Manager, you are a trusted partner who supports the founder from behind the scenes with clear systems, executive presence, and emotional intelligence. Be the primary support to the Founder in managing day-to-day operations and...
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Business Operations Specialist
3 semanas atrás
Porto Alegre, Brasil beBeeExecutive Tempo inteiroOperations Manager This role harmonizes organizational operations, systems management, and strategic support. As the Operations Manager, you are a trusted partner who supports the founder from behind the scenes with clear systems, executive presence, and emotional intelligence. Be the primary support to the Founder in managing day-to-day operations and...
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Business Operations Specialist
1 semana atrás
Porto Alegre, Brasil Bebeeexecutive Tempo inteiroOperations Manager This role harmonizes organizational operations, systems management, and strategic support.As the Operations Manager, you are a trusted partner who supports the founder from behind the scenes with clear systems, executive presence, and emotional intelligence.Be the primary support to the Founder in managing day-to-day operations and overall...
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Manager Operations BPS Brazil
Há 2 dias
Porto Alegre, Brasil Tech Mahindra Tempo inteiroRole PurposeDrive continuous improvement initiatives across BPS operations to enhance efficiency, reduce costs, and improve service quality. Collaborate with cross-functional teams to identify process gaps and implement best practices.Key ResponsibilitiesProvide timely and meaningful reporting to senior management.Plan and implement strategies to ensure...
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Enablement Process
2 semanas atrás
Farroupilha, RS, Brasil SalesSparx LLC Tempo inteiroPosition Enablement Process & Curriculum Operations Manager Organization SalesSparx LLC Location Latin America, EMEA (Remote) Contract Type Full-time We Are SalesSparx – This Is What We Do SalesSparx, founded in 2015, is a boutique consulting firm on a mission to accelerate healthcare innovation. We help high-growth companies, especially those selling...
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Business Process Improvement Specialist
2 semanas atrás
Porto Alegre, Brasil Bebeeprocess Tempo inteiroOptimizing Business Processes The backbone of any successful organization lies in its ability to efficiently manage and improve processes. This is where you come in – as a Process Optimization Partner, your expertise will be instrumental in driving positive change across the business. About the Role Evaluate existing workflows and identify areas for...
