AI Enterprise Trainer

Há 3 horas


Salvador BA, Brasil beBeeArtificial Tempo inteiro

Enterprise AI Training Specialist Cultivate cutting-edge AI models by translating real-world business workflows and decision logic into structured, data-driven tasks. Contribute to the development of robust AI reasoning and understanding of enterprise processes. Key Responsibilities: Design frameworks for Reinforcement Learning initiatives, encompassing taxonomy development, realistic scenario creation, and evaluation criteria. Create scenario-driven tasks mirroring ServiceNow workflows (case handling, SLA tracking, HR requests, IT incident response). Present tasks in JSON format with clarity and consistency. Analyze and validate data accuracy using SQL. Apply prompt engineering to structure effective task instructions. Collaborate with peers to expand scenarios across ServiceNow domains (CSM, ITSM, HRSD). Document patterns, examples, and best practices for scalable use. Required Skills & Qualifications: 4–6 years of experience in ServiceNow, particularly CSM, ITSM, or HRSD modules. Strong knowledge of workflows, cases, incidents, SLAs, and knowledge management. Proficiency in JSON and structured data handling. Fundamental understanding of SQL for data validation. Experience in AI model training workflows or structured data creation. Strong analytical, logical structuring, and communication skills.


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