Training Logistics Specialist

1 dia atrás

Belo Horizonte MG, Brasil beBeeCoordinators Tempo inteiro

About Us We are a leading organization that is building a workforce for global industry requirements. The company, which was set up to help the nascent IT industry overcome its human resource challenges, today ranks among the world's leading training companies owing to its vast array of talent development programs. With a presence across 40 nations, we offer training and development solutions to Individuals, Enterprises, and Institutions. Job Description: We are looking for our next Training Coordinator . This role is part of our Operations team and supports our customers in Frankfurt. To deliver exceptional service. We work together on a common project with part of our team based in India. As a Training Coordinator, you will be reporting to the Training Operations Manager. You will be the key contact point for all local stakeholders, coordinating training session delivery. You will master and oversee all activities within the service. You will work closely and in partnership with the customer's Learning Delivery team. Roles & Responsibilities: Analyze the training needs provided by the Client and determine the number of sessions needed to train the overall number of trainees according to courses and per site, Initiate and manage requests for session creation, modification, completion, and cancellation where required, Organize the training sessions according to trainees' expectations and availability and ensure their proper execution, Calibrate and coordinate with the Indian team for any changes/updates in the training event/program, Support completion of training activities by following up for attendance and invoice if required, Follow and ensure adherence to the workflow and processes using the CRM tool Ensure Learner Support Level 2 Experience & Skills: 2 to 4 years of experience in Learning Delivery Management and/or Operations, Exposure to an international work environment High-level understanding of the training landscape Customer Service-Oriented Posture is a Must Team Player Ability to communicate clearly and concisely Attention to detail, structured and organized, capable of prioritizing activities Knowledge of Salesforce or any other CRM Knowledge of Cornerstone or any other LMS is an added advantage Fluent in English is a Mandatory Requirement Proficient in MS Office, Excel, SharePoint We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.

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