Influencer Outreach Coordinator

2 semanas atrás

Brasil Play GPL Tempo inteiro €200 - €500

We are looking for a dynamic and versatile Influencer Outreach Coordinator to join our team. As a key member, you will play a crucial role in ensuring a positive customer experience and expanding our outreach efforts.

Responsibilities:

Outreach and Influencer Engagement:

  • Plan and execute messaging-based campaigns to enhance user engagement and brand visibility.
  • Identify and connect with influencers in the industry to promote our products/services.
  • Develop and maintain relationships with influencers to maximize outreach and brand advocacy.

Analytics and Reporting:

  • Track and analyze customer interactions and outreach campaigns, providing insights for continuous improvement.
  • Monitor user feedback and adjust outreach strategies accordingly.

Customer Experience:

  • Address user queries and concerns through various communication channels (email, chat, social media).
  • Provide timely and effective resolutions to customer issues, fostering a positive and supportive user experience.
  • Collaborate with internal teams to continuously improve customer support processes.
  • Craft engaging and informative messages for users and influencers, maintaining a consistent brand voice.
  • Collaborate with the marketing team to align messaging with overall brand and campaign strategies.

Requirements:

  • Experience in customer support or a related field.
  • Strong communication skills in English in both written and verbal formats.
  • Familiarity with influencer outreach strategies and social media platforms.
  • Ability to adapt to a fast-paced environment and handle multiple responsibilities.
  • Proficient in basic analytics tools and reporting.
  • Should be open for frequent communications with the team.
  • Remote work experience is a plus

Preferred Qualifications:

  • Experience in executing messaging-based campaigns.
  • Knowledge of customer support tools and platforms.
  • Familiarity with influencer marketing trends.

Compensation- 200-500 USD

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