Excellent Customer Experience Specialist

Há 13 horas


São Paulo estado, Brasil beBeeCustomerService Tempo inteiro

Job Opportunity We seek a customer-facing professional to provide exceptional service and support. This individual will analyze customer inquiries, identify solutions, and collaborate with internal teams to deliver results. Strong relationships with customers are crucial for success in this role. A professional demeanor is essential for effective communication and conflict resolution. Teamwork is vital in achieving customer satisfaction and loyalty. The successful candidate will report system issues impacting customer experience. Contributions to innovation and improvement initiatives within the company are highly valued. Requirements Candidates should possess intermediate English proficiency. Experience working with SAP systems is mandatory. Familiarity with international commercial and export chain operations is required. Applicants must have 3-5 years of experience in a similar customer service role within the shipping industry. A Bachelor's degree in international trade or a related field is necessary.



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