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Sales Outreach Specialist
4 meses atrás
You're excited to be an early employee of a daring sales tech startup.
You like working with sharp and creative people.
You're interested in working at fast-paced early-stage remote-driven startups.
About this positionWe're a technical company with a technical product. Two-thirds of Lightmeter have technical engineering backgrounds.
Your work will be in some of these areas Operations, Sales Outreach, and Email Deliverability
Must-haves- Excellent English (written and verbal) - we work in English and serve tech-savvy C-level US/EU customers
- 3+ years of relevant experience with Sales Outreach software or Email Marketing Automation software (Apollo, Instantly, Smartlead, among others)
- Proficiency in Software in general, Spreadsheets, Data analytics, CRMs, etc.
- Demonstrated ability to handle multiple tasks simultaneously without compromising on quality and attention to detail
- Ability to thrive in a fast-paced and dynamic environment
- Ability to work independently in a remote working space
- Sense of humor 😁
- Experience in an early-stage or high-growth startup
- Experience in a B2B SaaS business
- Familiarity with cloud platforms such as AWS, Azure, or Google Cloud is a plus
- Programming/scripting skills (e.g., Postgres, Python, Bash) are advantageous
Operations:
- Build, Monitor, and Maintain the e-mail infrastructure for the customers
- Organize the projects in Asana
- Identify and resolve operational issues for our customers promptly to increase the customer experience
- Coordinate with Engineering team the required technical setup
Sales Outreach:
- Setup/Manage the Sales Outreach software from customers
- Build/Manage E-mail Campaigns using Content/Templates from Google Docs
- Build/Manage lists of Leads in Google Sheets
- Provide customers with direct support via multiple channels
- Build reports and analyze customer performance metrics
Email Deliverability:
- Identify and resolve customer E-mail deliverability requests in collaboration with our internal teams
- Gather continuous expertise on the latest advancements and optimal use-cases of leading Sales Outreach software solutions
- Stay on the cutting edge of best practices and technical intricacies of Email Deliverability
- Clear communication of complex concepts
- Creative solution-finder
- Rapid design and testing of new technical concepts
- Brainstorming solutions as a team
- Critical thinking under pressure
- Sense of humor 😁
- Notion
- Asana
- Google Sheets, Docs, Drive
- Freshdesk and Slack
- Apollo and Instantly
The process is split over three primary conversations, usually taking place over one to two weeks.
Meeting 1: an initial call to touch base and check professional experiences and interpersonal skills.
Meeting 2: a second interview where you'll be given a challenge and asked to get as close to solving it as possible.
Meeting 3: a second interview with the CEO.
Meeting 4: final questions about anything that came up previously, plus an introduction to projects you'll be working on during your first 3 months at Lightmeter, followed by a "reality check" presentation from the company to align expectations about the day-to-day experience at the company.
Meeting 5: offer details discussion, and request for references. By this point, everything else is settled
