**Customer Success Leader
Há 22 horas
**Head of Customer Success Engineering Role Overview About the Position: We are seeking a customer-focused technical leader to join our global team as Head of Customer Success Engineering. Technical Delivery: Lead a team of engineers in prioritizing and resolving complex issues, while collaborating with internal teams to drive product improvements. Process Optimization: Work with the team to streamline processes and increase efficiency. Reporting and Analytics: Develop and maintain reports to measure team performance and progress. People Development: Mentor and train the team to enhance their skills and knowledge. Proven experience in customer-facing technical roles, such as Implementation, Presales, Solutions Engineering, or Consulting. Strong technical acumen and risk management skills. Excellent communication and collaboration skills. The ideal candidate will have a passion for delivering exceptional customer experiences and driving business growth through technical innovation and process excellence. A dynamic and supportive team environment. Opportunities for professional growth and development. A competitive compensation package.
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Head of Customer Success Engineering
Há 6 dias
São Paulo, SP, Brasil Optibus Tempo inteiroAbout Optibus: Optibus is a unified software platform revolutionizing public transportation planning, scheduling, and operations in over 7,000 cities worldwide. Using AI, ML, and optimization algorithms, it empowers agencies to design more efficient, equitable, and sustainable transit networks, enhancing passenger access, reducing emissions, and improving...
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Head of Customer Success Engineering
Há 6 dias
São Paulo, SP, Brasil Optibus Tempo inteiroAbout Optibus: is a unified software platform revolutionizing public transportation planning, scheduling, and operations in over 7,000 cities worldwide. Using AI, ML, and optimization algorithms, it empowers agencies to design more efficient, equitable, and sustainable transit networks, enhancing passenger access, reducing emissions, and improving driver...
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Head of Customer Success Engineering
Há 6 dias
São Paulo, SP, Brasil Optibus Tempo inteiroAbout Optibus: is a unified software platform revolutionizing public transportation planning, scheduling, and operations in over 7,000 cities worldwide. Using AI, ML, and optimization algorithms, it empowers agencies to design more efficient, equitable, and sustainable transit networks, enhancing passenger access, reducing emissions, and improving driver...
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Head of Customer Success Engineering
Há 5 dias
São Paulo, SP, Brasil Optibus Tempo inteiroAbout Optibus: is a unified software platform revolutionizing public transportation planning, scheduling, and operations in over 7,000 cities worldwide. Using AI, ML, and optimization algorithms, it empowers agencies to design more efficient, equitable, and sustainable transit networks, enhancing passenger access, reducing emissions, and improving driver...
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Head of Customer Success Engineering
Há 22 horas
São Paulo, SP, Brasil Optibus Tempo inteiroAbout Optibus: Optibus is a unified software platform revolutionizing public transportation planning, scheduling, and operations in over 7,000 cities worldwide. Using AI, ML, and optimization algorithms, it empowers agencies to design more efficient, equitable, and sustainable transit networks, enhancing passenger access, reducing emissions, and improving...
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Customer Success
Há 7 dias
São Paulo, SP, Brasil 4MDG Tempo inteiro**Description**: Estamos em um novo momento e você terá a oportunidade de participar de forma ativa apoiando a construção da área de Customer Success, aprendendo e colocando em prática conceitos de Customer Experience e Customer Success, como: - Mapeamento de personas; - Mapeamento da jornada do cliente; - Estruturação do onboarding; -...
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Customer Success
2 semanas atrás
São Paulo, SP, Brasil EMPREGARE.com Tempo inteiro**Descrição**: Estamos em um novo momento e você terá a oportunidade de participar de forma ativa apoiando a construção da área de Customer Success, aprendendo e colocando em prática conceitos de Customer Experience e Customer Success, como: - Mapeamento de personas; - Mapeamento da jornada do cliente; - Estruturação do onboarding; -...
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Senior Customer Success Analyst
2 semanas atrás
São Paulo, São Paulo, Brasil vaga para Senior Customer Success Analyst na Jusbrasil Tempo inteiro R$80.000 - R$120.000 por anoSobre o Jusbrasil Transformar o sistema de Justiça com tecnologia não é um desafio trivial. Por isso, o Jusbrasil se posiciona como uma empresa AI-first, que utiliza IA Generativa, dados massivos e engenharia de ponta para resolver problemas complexos e criar impacto real em escala.Estamos vivendo um ponto de virada: a revolução da GenAI está...
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Head de Customer Success
2 semanas atrás
São Paulo, SP, Brasil Evollo Tempo inteiro**Faça a Diferença como Head de Customer Success na Evollo** Na Evollo, transformamos dados de interações em insights estratégicos que impulsionam a evolução dos negócios e aprimoram a experiência dos clientes. Estamos em busca de um **Head de Customer Success** com forte experiência em gerenciamento de projetos, análise de interações e...
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Ai Specialist, Customer Success
Há 5 horas
São Paulo, Brasil Zendesk, Inc. Tempo inteiroAI Specialist, Customer Success Location: São Paulo, Brazil. Remote type: In Office. Time type: Full time. Posted: 21 Days Ago. Job requisition id: R. Job Description The AI Specialist, Customer Success role is a dynamic customer advisory role responsible for getting customers to business outcomes as fast as possible using our cutting-edge Zendesk AI...
