Technical Infrastructure Specialist

Há 2 dias

São Paulo SP, Brasil beBeeTechnicalSupport Tempo inteiro

Job Title: Technical Support Engineer Description: We are seeking a skilled and experienced Technical Support Engineer to join our team. As a key member of our support team, you will be responsible for providing technical assistance to our customers through various channels. In this role, you will be involved in face-to-face engagements with customers, conducting Proof of Concept (POC) demonstrations, presentations, and technical exchanges. You will also be responsible for tracking and fixing technical issues, as well as providing training to internal and external end-users. Your primary responsibility will be to provide technical support via phone, email, and other remote means. Additionally, you will work closely with our partners to ensure their technical requirements are met. Requirements: A bachelor's degree or higher in Computer Science, Telecommunication Engineering, or a related field is required. A minimum of 2 years of experience in the IT industry as a technical engineer is necessary, including solid knowledge of network best practices. Thorough understanding of TCP/IP, including common protocols, applications, routing, and the OSI Model. Familiarity with firewalls, UTM, Network Security technologies, or Wireless Technologies is essential. Knowledge of mainstream network equipment such as Cisco, Juniper, Fortinet, Bluecoat, Riverbed, Aruba, and Ruckus is necessary. Strong analytical and problem-solving skills are required, along with a solid understanding of troubleshooting technical issues involving network products. Certifications such as CCNA or CCNP, along with proven experience, will be advantageous. Excellent oral and written communication skills are essential for success in this role.

  • Cloud Infrastructure Specialist

    3 semanas atrás

    São Paulo, SP, Brasil beBeeCloud Tempo inteiro

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    1 semana atrás

    São Paulo, SP, Brasil beBeeDevops Tempo inteiro

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    Há 5 dias

    São Paulo, SP, Brasil beBeeInfrastructure Tempo inteiro

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    3 semanas atrás

    São Paulo, SP, Brasil beBeeHardware Tempo inteiro

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    3 semanas atrás

    São Paulo, SP, Brasil beBeeInfrastructure Tempo inteiro

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    2 semanas atrás

    São Paulo, Brasil beBeeInfrastructure Tempo inteiro

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    Há 6 horas

    Mogi das Cruzes, SP, Brasil beBeeTechnical Tempo inteiro

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    São Paulo, SP, Brasil beBeeInfrastructure Tempo inteiro

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    São Paulo, SP, Brasil beBeeInfrastructure Tempo inteiro

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    Há 2 dias

    Guarulhos, SP, Brasil beBeeTechnical Tempo inteiro

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