WordPress Support Specialist

3 semanas atrás


Brasil Pronto Marketing Tempo inteiro
The WordPress Support Specialist is responsible for providing top-notch technical support for our clients' WordPress websites. This includes troubleshooting technical issues, handling site updates, and assisting with site management on the Elementor platform. As a critical part of our 24/7 support team, the specialist should be customer-focused, have excellent problem-solving skills, and be able to work under pressure.
Responsibilities and Duties:
  • Provide basic WordPress support which involves troubleshooting errors and helping clients set up features on their site via email or chat, resolving issues related to their WordPress sites
  • Conduct regular site updates and maintenance on the Elementor platform
  • Troubleshoot and resolve issues related to WordPress themes, plugins, and core updates
  • Work closely with the development team to handle more complex issues or site enhancements
  • Participate in ongoing training to stay current with WordPress and Elementor developments
  • Provide excellent customer service, maintaining high customer satisfaction ratings
Requirements
  • Upload CV in English
  • Proven experience as a WordPress Support Specialist or similar role
  • Strong knowledge of WordPress, including themes, plugins, and core updates
  • Proficient in HTML, CSS, JavaScript, and PHP
  • Experience with the Elementor platform
  • Exceptional problem-solving skills and attention to detail
  • Excellent written communication skills for customer support
  • Ability to work in a team and handle multiple tasks concurrently
  • Familiarity with SEO services and Google Ad services is a plus
  • Preferably candidates who can support US Central & Pacific time zones


  • Brasil Servicology Tempo inteiro

    Servicology is an international company that evolves by supporting our customers’ products. We love good products. Such products, marketing, and communication of which go straight to the heart. Products that love their customers and help them become more successful. Currently, we are looking for a Customer Support Specialist. You will be able to...


  • Brasil, BR Servicology Tempo inteiro

    Servicology is an international company that evolves by supporting our customers’ products. We love good products. Such products, marketing, and communication of which go straight to the heart. Products that love their customers and help them become more successful.Currently, we are looking for a Customer Support Specialist. You will be able to communicate...


  • Brasil Servicology Tempo inteiro

    Servicology is an international company that evolves by supporting our customers’ products. We love good products. Such products, marketing, and communication of which go straight to the heart. Products that love their customers and help them become more successful. Currently, we are looking for a Customer Support Specialist. You will be able to...


  • Brasil Flex AI Tempo inteiro

    🤖🏋️‍♂️🏃‍♀️💪 Flex is a free A.I. personal trainer in your pocket. We launched 2 years ago and are currently approaching 1 million users on iOS. App: Website: Role Description This is a part-time remote role for a Talent Acquisition Specialist. The Talent Acquisition Specialist will be responsible for conducting full-life cycle...


  • Brasil Flex AI Tempo inteiro

    🤖🏋️‍♂️🏃‍♀️💪 Flex is a free A.I. personal trainer in your pocket. We launched 2 years ago and are currently approaching 1 million users on iOS. App: Website: Role Description This is a part-time remote role for a Talent Acquisition Specialist. The Talent Acquisition Specialist will be responsible for conducting full-life cycle...


  • Brasil MSA - The Safety Company Tempo inteiro

    This position will help to build and promote the MSA brand in LAR Atlantic by supporting the Marketing Communications Manager for LAR by aligning with corporate “Center of Excellence” Customer Marketing strategy. The incumbent will provide effective demand creation support to promote MSA’s products, safety solutions and services to generate demand and...


  • Brasil MSA - The Safety Company Tempo inteiro

    This position will help to build and promote the MSA brand in LAR Atlantic by supporting the Marketing Communications Manager for LAR by aligning with corporate “Center of Excellence” Customer Marketing strategy. The incumbent will provide effective demand creation support to promote MSA’s products, safety solutions and services to generate demand and...


  • Brasil, BR MSA - The Safety Company Tempo inteiro

    This position will help to build and promote the MSA brand in LAR Atlantic by supporting the Marketing Communications Manager for LAR by aligning with corporate “Center of Excellence” Customer Marketing strategy. The incumbent will provide effective demand creation support to promote MSA’s products, safety solutions and services to generate demand and...

  • NPI Specialist

    3 semanas atrás


    Brasil Essilor da Amazônia Tempo inteiro

    Somos a EssilorLuxottica , líder global no design, fabricação e distribuição de lentes oftálmicas, armações e óculos de sol. Formada em 2018 pela combinação da Essilor e da Luxottica, nossa empresa combina dois séculos de inovação e esforço humano para elevar o cuidado com a visão e a experiência do consumidor ao seu redor. Somos o lar...

  • NPI Specialist

    3 semanas atrás


    Brasil Essilor da Amazônia Tempo inteiro

    Somos a EssilorLuxottica , líder global no design, fabricação e distribuição de lentes oftálmicas, armações e óculos de sol. Formada em 2018 pela combinação da Essilor e da Luxottica, nossa empresa combina dois séculos de inovação e esforço humano para elevar o cuidado com a visão e a experiência do consumidor ao seu redor. Somos o lar...

  • NPI Specialist

    3 semanas atrás


    brasil Essilor da Amazônia Tempo inteiro

    Somos a EssilorLuxottica , líder global no design, fabricação e distribuição de lentes oftálmicas, armações e óculos de sol. Formada em 2018 pela combinação da Essilor e da Luxottica, nossa empresa combina dois séculos de inovação e esforço humano para elevar o cuidado com a visão e a experiência do consumidor ao seu redor. Somos o lar das...

  • NPI Specialist

    3 semanas atrás


    Brasil, BR Essilor da Amazônia Tempo inteiro

    Somos a EssilorLuxottica, líder global no design, fabricação e distribuição de lentes oftálmicas, armações e óculos de sol. Formada em 2018 pela combinação da Essilor e da Luxottica, nossa empresa combina dois séculos de inovação e esforço humano para elevar o cuidado com a visão e a experiência do consumidor ao seu redor.Somos o lar das...

  • Customer Success Specialist

    2 semanas atrás


    brasil Cropin Tempo inteiro

    Location: Brazil Job Summary The Senior Specialist will proactively engage with customers to provide strategic and tactical guidance to them in order to increase the value they acquire from CropIn's suite of products. you will be responsible for working directly with customers to drive customer satisfaction and to ensure that they are successful and...

  • Customer Success Specialist

    2 semanas atrás


    Brasil Cropin Tempo inteiro

    Location: Brazil Job Summary The Senior Specialist will proactively engage with customers to provide strategic and tactical guidance to them in order to increase the value they acquire from CropIn's suite of products. you will be responsible for working directly with customers to drive customer satisfaction and to ensure that they are successful and...

  • Customer Success Specialist

    2 semanas atrás


    Brasil Cropin Tempo inteiro

    Location: Brazil Job Summary The Senior Specialist will proactively engage with customers to provide strategic and tactical guidance to them in order to increase the value they acquire from CropIn's suite of products. you will be responsible for working directly with customers to drive customer satisfaction and to ensure that they are successful and...

  • Customer Success Specialist

    2 semanas atrás


    Brasil Cropin Tempo inteiro

    Location: Brazil Job Summary The Senior Specialist will proactively engage with customers to provide strategic and tactical guidance to them in order to increase the value they acquire from CropIn's suite of products. you will be responsible for working directly with customers to drive customer satisfaction and to ensure that they are successful and...

  • Customer Success Specialist

    2 semanas atrás


    Brasil, BR Cropin Tempo inteiro

    Location: Brazil Job Summary The Senior Specialist will proactively engage with customers to provide strategic and tactical guidance to them in order to increase the value they acquire from CropIn's suite of products. you will be responsible for working directly with customers to drive customer satisfaction and to ensure that they are successful and...


  • Brasil LifeSupplyUSA Tempo inteiro

    Company Overview: LifeSupplyUSA is a dynamic and innovative e-commerce D2C retailer and a leading supplier of commercial & household products. We are committed to delivering excellence in [product/service]. We pride ourselves on our dedication to quality, efficiency, and customer satisfaction. As we continue to grow, we are seeking a highly skilled and...


  • Brasil LifeSupplyUSA Tempo inteiro

    Company Overview: LifeSupplyUSA is a dynamic and innovative e-commerce D2C retailer and a leading supplier of commercial & household products. We are committed to delivering excellence in [product/service]. We pride ourselves on our dedication to quality, efficiency, and customer satisfaction. As we continue to grow, we are seeking a highly skilled and...


  • brasil LifeSupplyUSA Tempo inteiro

    Company Overview: LifeSupplyUSA is a dynamic and innovative e-commerce D2C retailer and a leading supplier of commercial & household products. We are committed to delivering excellence in (product/service). We pride ourselves on our dedication to quality, efficiency, and customer satisfaction. As we continue to grow, we are seeking a highly skilled and...