Process Excellence Specialist

Há 5 dias


São Paulo SP, Brasil beBeeCustomerFocused Tempo inteiro

Process Excellence Specialist This pivotal role plays a crucial part in ensuring seamless operational execution, providing outstanding customer service, and nurturing strong client relationships. Oversee proposal creation, know your customer (KYC), and client onboarding processes effectively. Serve as the primary point of contact for customers, addressing inquiries, resolving issues, and delivering a positive experience. Manage customer support operations using customer experience (CX) tools to prioritize, triage, and resolve tickets efficiently. We seek a meticulous, customer-centric individual with strong analytical skills, exceptional communication and interpersonal abilities, and proficiency in customer relationship management (CRM) and operational tools.



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