Digital Transformation Specialist

Há 8 horas

Salvador BA, Brasil beBeeService Tempo inteiro

IT Service Management Professional We are seeking a highly skilled and proactive IT service management professional with proven experience in leading and optimizing our IT service management platform. This role is critical in driving operational excellence, enhancing user experience, and aligning service delivery with business needs. This position is part of the global infrastructure and operation team and will be remote India or Brazil. The key responsibilities include: Freshservice Platform Ownership: Configure, customize, and maintain Freshservice modules including Incident, Problem, Change, Asset, and Service Catalog. Implement automation workflows, SLAs, and integrations with other enterprise tools. Process Optimization & Governance: Design and refine ITSM processes aligned with ITIL best practices. Ensure compliance, consistency, and continuous improvement across service management operations. Stakeholder Engagement: Collaborate with service desk, infrastructure, and application teams to gather requirements and deliver scalable solutions. Provide training and support to end-users and internal teams on Freshservice usage and enhancements. Reporting & Insights: Develop dashboards and reports to track KPIs, SLA adherence, and service performance. Analyze trends to identify improvement opportunities and reduce ticket resolution time. Innovation & Integration: Explore and implement new Freshservice features and third-party integrations to enhance platform capabilities. Support initiatives around self-service, knowledge management, and AI-driven support. Responsibilities Key Performance Indicators Award-winning culture

  • Business Transformation Specialist

    Há 12 horas

    Salvador, BA, Brasil beBeeBusiness Tempo inteiro

    Business Transformation Specialist An exceptional opportunity to excel in a role that bridges business needs with technological solutions. The Business Transformation Specialist plays a pivotal role in analyzing and interpreting business requirements, translating them into functional specifications, and collaborating with stakeholders to ensure technology...

  • Business Transformation Specialist

    2 semanas atrás

    Salvador, Brasil beBeeBusiness Tempo inteiro

    Business Transformation Specialist An exceptional opportunity to excel in a role that bridges business needs with technological solutions. The Business Transformation Specialist plays a pivotal role in analyzing and interpreting business requirements, translating them into functional specifications, and collaborating with stakeholders to ensure technology...

  • Business Transformation Specialist

    2 semanas atrás

    Salvador, Brasil Bebeebusiness Tempo inteiro

    Business Transformation SpecialistAn exceptional opportunity to excel in a role that bridges business needs with technological solutions.The Business Transformation Specialist plays a pivotal role in analyzing and interpreting business requirements, translating them into functional specifications, and collaborating with stakeholders to ensure technology...

  • Digital Transformation Consultant

    Há 5 dias

    Salvador, Brasil Bebeeconsultant Tempo inteiro

    About the RoleWe are seeking a skilled consultant to drive digital transformation across our global organization.Delivering industry-leading capabilities centered around engineering and cloud.RequirementsProven experience in delivering digital solutionsStrong understanding of cloud technologyBenefitsOpportunity to work with a global teamChance to develop...

  • Digital Transformation Consultant

    Há 7 dias

    Salvador, Brasil beBeeConsultant Tempo inteiro

    About the Role We are seeking a skilled consultant to drive digital transformation across our global organization. Delivering industry-leading capabilities centered around engineering and cloud. Requirements Proven experience in delivering digital solutions Strong understanding of cloud technology Benefits Opportunity to work with a global team Chance to...

  • Sap System Transformation Specialist

    1 semana atrás

    Salvador, Brasil Bebeetransformation Tempo inteiro

    SAP Transformation ExpertThe SAP Cutover Lead is accountable for planning, coordinating, and executing complex SAP transformation projects.Develop a comprehensive end-to-end strategy, timeline, and execution plan for SAP system transformations.Collaborate with functional, technical, BASIS, infrastructure, and business process teams to define transformation...

  • SAP System Transformation Specialist

    2 semanas atrás

    Salvador, Brasil beBeeTransformation Tempo inteiro

    SAP Transformation Expert The SAP Cutover Lead is accountable for planning, coordinating, and executing complex SAP transformation projects. Develop a comprehensive end-to-end strategy, timeline, and execution plan for SAP system transformations. Collaborate with functional, technical, BASIS, infrastructure, and business process teams to define...

  • Digital Advertising Specialist

    Há 11 horas

    Salvador, BA, Brasil beBeePerformance Tempo inteiro

    Job Role Digital advertising and performance optimization are key to creating impactful campaigns that drive real results. Analyze and plan paid advertising campaigns on social media platforms Evaluate campaign performance metrics and make data-driven decisions Collaborate with content creation teams to ensure successful campaign execution Key...

  • Digital Transformation Lead – Procurement Solutions

    Há 2 dias

    Salvador, Brasil Bebeesourcing Tempo inteiro

    Job OverviewWe seek an experienced professional to lead digital transformation projects, focusing on Coupa and SAP S/4HANA solutions.This role will be responsible for designing, configuring, and implementing end-to-end procurement processes.8–10 years of IT experience in consulting, integrators, or enterprise environments7+ years of configuration...

  • Digital Transformation Expert

    Há 13 horas

    Salvador, BA, Brasil beBeeSales Tempo inteiro

    Salesforce Sales Cloud Consultant Transforming sales processes to drive business growth requires a combination of technical expertise, strategic thinking, and collaboration with cross-functional teams. The ideal candidate will leverage their knowledge of Salesforce Sales Cloud and CPQ solutions to streamline sales operations, enhance customer experience, and...