Senior Business Process Improvement Specialist

4 semanas atrás


Londrina PR, Brasil beBeeExpert Tempo inteiro

Join a Team of Quality Experts Come and work in one of the largest IT services companies, transforming your career with each passing day. We are looking for a quality professional who is eager to learn, develop new skills and advance their knowledge base daily. This role involves analyzing processes, monitoring their efficiency and implementing improvements that contribute positively towards our success. You will have ample opportunities for development within our collaborative environment, where innovation thrives through open communication channels. About this Role: The Quality Analyst plays an essential part in ensuring all internal processes meet client standards while also fulfilling regulatory requirements. This role encompasses various responsibilities including: Developing quality policies & procedures to increase productivity & satisfaction levels among customers; Conducting audits (internal & external) which help shape strategies for improvement; Analyzing key indicators to design suitable solutions improving workflow efficiency constantly, , making sure everything complies seamlessly To excel as a Quality Professional at TCS - Brazil you need:



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