Seller Governance Specialist
4 semanas atrás
ABOUT SHEIN
SHEIN is a global online fashion and lifestyle retailer, offering SHEIN branded apparel and products from global network of vendors, all at affordable prices. Headquartered in Singapore, SHEIN remains committed to making the beauty of fashion accessible to all, promoting its industry-leading, on demand production methodology, for a smarter, future-ready industry. Founded in 2012, SHEIN has more than 16,000 employees operating from offices around the world, and continues to expand operations globally. Join SHEIN and be the future.
ABOUT THE ROLE
This person will be responsible for representing the local market and aligning with the headquarters team on governance policies for the Brazilian marketplace. This role balances effective seller management with business growth considerations and seller feedback, aiming to enhance sellers’ understanding and acceptance of platform governance policies, reduce compliance risks, and ensure a fair, efficient, and sustainable marketplace.
Responsibilities
- Collaborate with Legal, Compliance, and the HQ Governance team to develop and update seller governance policies and guidelines, ensuring alignment with seller management needs and local market requirements.
- Regularly monitor and analyze seller violation data to identify anomalies and areas for policy improvement, and drive continuous enhancements.
- Collect and address seller feedback, strengthen seller education and training, and foster strong relationships to promote transparency, trust, and accountability.
- Partner cross-functionally with internal teams to continuously optimize platform operations and governance mechanisms.
Requirements
- Bachelor's degree in business
- Strong understanding of e-commerce, online marketplaces, and seller dynamics
- Familiarity with relevant laws, regulations, and industry standards
- Self-starter, a fast learner who has critical thinking
- English is mandatory, Mandarin is a plus
At SHEIN, we believe that diversity is the force that drives innovation. We are committed to creating an environment where all voices are heard, valued and respected. All our vacancies are inclusive for people with disabilities, women, black people, LGBTQIAPN+ community and all types of diversity.
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