Senior ServiceNow Analyst

3 semanas atrás


São Paulo SP, Brasil beBeeServiceNow Tempo inteiro

As a highly experienced ServiceNow Administrator, you will lead the reporting and analytics strategy for the ServiceNow platform. This involves driving data visibility and operational performance insights to measure ROI. You will own ServiceNow reporting and analytics governance across all modules. You will define and standardize KPIs, reporting cadence, and data quality frameworks. Key Responsibilities: You will design and build dashboards in Performance Analytics, Reporting, and Visualization tools. You will deliver executive and operational dashboards providing real-time service and performance insights. Requirements: You must have 3+ years of experience with ServiceNow (Performance Analytics, Reporting, or Data Visualization). You must be able to design dashboards across ITSM, CSM, and SPM modules. This role is ideal for someone who can provide strategic guidance on ServiceNow reporting and analytics.



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