Senior Field Support Engineer

2 semanas atrás

Londrina PR, Brasil Tata Consultancy Services Tempo inteiro

Sobre a vaga

Come to one of the biggest IT Services companies in the world Here you can transform your career

Why to join TCS? Here at TCS we believe that people make the difference, that's why we live a culture of unlimited learning full of opportunities for improvement and mutual development. The ideal scenario to expand ideas through the right tools, contributing to our success in a collaborative environment.

We are looking for Senior Field Support Engineer who wants to learn and transform his career.

In this role you will:

  • Responsible for supporting the service levels and availability of the networking infrastructure (preferably Cisco).
  • Perform operation, configuration, and support (second level) activities for services components of the Contracting Party's Cisco Platform, HP Switches, Palo Alto, Router, Cisco Switch Core/Edge L7 that are installed during the term of the agreement:
  • Virtual routers on Vmare/ESX environment
  • - Virtual applications
  • - Virtual servers
  • Load Balancer with Advanced Monitoring (F5)
  • - Reverse Proxy (Netscaler)
  • - Virtual Firewall

Ideal if you have:

  • Advance/ English.
  • Engineer or technologist of systems or telecommunications, in computer science or related, with experience in management of local area networks (wired/wireless) for more 2000 virtual /physical devices and extended datacenter supporting critical business environments.
  • Architect for medium/large network for access lan_wan/border/core network
  • Experience for HLD/LLD Design
  • Creation/Editing medium and high critical configuration scripts for new environments/ troubleshooting/ remediation scenario.
  • Cisco CCNP (Wireless + Security) Certification
  • Experience for configuration, troubleshooting, testing, IMAC for access/border/core network

Good to Have:

  • knowledge Fortinet/Huawei for network (LAN/WLAN) and security devices
  • Experience MS Windows OS, O365 E1/E3/E5, AD, Single/MFA
  • Experience for EndUser support in record, diagnose and solve problems in the scope of microcomputing, hardware, operating systems, telephony, videoconferencing, web conferencing, audio conferencing and related areas, including performing any corrective maintenance on ICT equipment;
  • Experience to clarify doubts and guide users regarding the use, availability, installation and configuration of software, applications, information systems (both those in the market and those developed internally), equipment, standards and procedures on the technological environment of the Customer and its use
  • identify and immediately report to the Level 2 Service Supervisor critical problems that have significant impacts on the technological environment of Customer, exceptional situations and other situations beyond its control or jurisdiction;
  • Perform analysis of the hardware requirements for software installation;
  • Test functionalities of new equipment, components or peripherals, and prepare configuration and user guides or manuals;
  • Reinstall the default image on workstations or notebooks, including the process of backing up users' data;
  • Act in the execution of activities of the asset management process in Customer locations where there are no asset technicians allocated, at times when the Asset Management service is not available or whenever required by supervision.
  • VMware NSX Certification.
  • Support to Zabbix Server Configuration for network devices creating and downloading use cases.

What do we offer?

  • TCS Benefits – Brazil:
  • Health insurance
  • Dental Plan
  • Life insurance
  • Transportation vouchers
  • Meal/Food Voucher
  • Childcare assistance
  • Gympass
  • TCS Cares – free 0800 that provides psychological assistance (24 hrs/day), legal, social and financial assistance to associates
  • Partnership with SESC
  • Reimbursement of Certifications
  • Free TCS Learning Portal – Online courses and live training
  • International experience opportunity
  • Discount Partnership with Universities and Language Schools
  • Bring Your Buddy – By referring people you become eligible to receive a bonus for each hire
  • TCS Gems – Recognition for performance
  • Xcelerate – Free Mentoring Career Platform

At TATA Consultancy Services we promote an inclusive culture, we always work for equity. This applies to Gender, People with Disabilities, LGBTQIA+, Religion, Race, Ethnicity. All our opportunities are based on these principles. We think of different actions of inclusion and social responsibility, in order to build a TCS that respects individuality. Come to be a TCSer

#Buildingonbelief

Responsible for supporting the service levels and availability of the networking infrastructure (preferably Cisco).

Perform operation, configuration, and support (second level) activities for services components of the Contracting Party's Cisco Platform, HP Switches, Palo Alto, Router, Cisco Switch Core/Edge L7 that are installed during the term of the agreement:

Virtual routers on Vmare/ESX environment

- Virtual applications

- Virtual servers

Load Balancer with Advanced Monitoring (F5)

- Reverse Proxy (Netscaler)

- Virtual FirewallKey.

  • Senior Field Support Engineer

    2 semanas atrás

    Londrina, Brasil Tata Consultancy Services Tempo inteiro

    Sobre a vaga Come to one of the biggest IT Services companies in the world!! Here you can transform your career! Why to join TCS? Here at TCS we believe that people make the difference, that's why we live a culture of unlimited learning full of opportunities for improvement and mutual development. The ideal scenario to expand ideas through the right...

  • Senior Field Support Engineer

    2 semanas atrás

    Londrina, Brasil Tata Consultancy Services Tempo inteiro

    Sobre a vagaCome to one of the biggest IT Services companies in the world!! Here you can transform your career!Why to join TCS? Here at TCS we believe that people make the difference, that's why we live a culture of unlimited learning full of opportunities for improvement and mutual development. The ideal scenario to expand ideas through the right tools,...

  • Senior Field Support Engineer

    2 semanas atrás

    Londrina, Brasil Tata Consultancy Services Tempo inteiro

    Sobre a vagaCome to one of the biggest IT Services companies in the world!! Here you can transform your career!Why to join TCS? Here at TCS we believe that people make the difference, that's why we live a culture of unlimited learning full of opportunities for improvement and mutual development. The ideal scenario to expand ideas through the right tools,...

  • Senior Field Support Engineer

    2 semanas atrás

    Londrina, Brasil Tata Consultancy Services Tempo inteiro

    Sobre a vagaCome to one of the biggest IT Services companies in the world!! Here you can transform your career!Why to join TCS? Here at TCS we believe that people make the difference, that's why we live a culture of unlimited learning full of opportunities for improvement and mutual development. The ideal scenario to expand ideas through the right tools,...

  • Senior Field Support Engineer

    2 semanas atrás

    Londrina, Paraná, Paraná, Brasil Tata Consultancy Services Tempo inteiro

    Sobre a vagaCome to one of the biggest IT Services companies in the world!! Here you can transform your career!Why to join TCS? Here at TCS we believe that people make the difference, that's why we live a culture of unlimited learning full of opportunities for improvement and mutual development. The ideal scenario to expand ideas through the right tools,...

  • Senior Field Support Engineer

    2 semanas atrás

    Londrina, Brasil Tata Consultancy Services Tempo inteiro

    Sobre a vagaCome to one of the biggest IT Services companies in the world!! Here you can transform your career!Why to join TCS? Here at TCS we believe that people make the difference, that's why we live a culture of unlimited learning full of opportunities for improvement and mutual development. The ideal scenario to expand ideas through the right tools,...

  • Tata Consultancy Services | Senior Field Support Engineer | londrina

    2 semanas atrás

    londrina, Brasil Tata Consultancy Services Tempo inteiro

    Sobre a vagaCome to one of the biggest IT Services companies in the world!! Here you can transform your career!Why to join TCS? Here at TCS we believe that people make the difference, that's why we live a culture of unlimited learning full of opportunities for improvement and mutual development. The ideal scenario to expand ideas through the right tools,...

  • Tata Consultancy Services | Senior Field Support Engineer | londrina

    2 semanas atrás

    londrina, Brasil Tata Consultancy Services Tempo inteiro

    Sobre a vaga Come to one of the biggest IT Services companies in the world!! Here you can transform your career! Why to join TCS? Here at TCS we believe that people make the difference, that's why we live a culture of unlimited learning full of opportunities for improvement and mutual development. The ideal scenario to expand ideas through the right tools,...

  • Field Support Analyst

    2 meses atrás

    São José dos Pinhais, PR, Brasil Tata Consultancy Services Tempo inteiro

    Come to one of the biggest IT Services companies in the world!! Here you can transform your career! Why to join TCS? Here at TCS we believe that people make the difference, that's why we live a culture of unlimited learning full of opportunities for improvement and mutual development. The ideal scenario to expand ideas through the right tools,...

  • Técnico de Suporte

    2 meses atrás

    Araucária, PR, Brasil 3AM IT Services Tempo inteiro

    Junte-se a uma empresa que entrega resultados a cada conexão! Desde 2011 a 3AM IT Services, empresa de capital 100% nacional, vem se consolidando no mercado como uma empresa especializada em soluções de TI - com um portfólio de serviços que abrange field support, alocação de profissionais, cabling, projetos de rollout, inventário e moving. Indo além...

  • Técnico de Suporte

    2 meses atrás

    Araucária, PR, Brasil 3 AM IT SERVICES Tempo inteiro

    Junte-se a uma empresa que entrega resultados a cada conexão! Desde 2011 a 3AM IT Services, empresa de capital 100% nacional, vem se consolidando no mercado como uma empresa especializada em soluções de TI - com um portfólio de serviços que abrange field support, alocação de profissionais, cabling, projetos de rollout, inventário e moving. Indo...

  • Onsite Support Specialist

    3 semanas atrás

    Curitiba, PR, Brasil HCLTech Tempo inteiro

    Position Overview: We are seeking a highly motivated and proactive Onsite Support Specialist to join our international team. This role will provide front-end and presidential support for executives and staff members in both English and Portuguese. The successful candidate will be responsible for troubleshooting, resolving technical issues, and providing...

  • Senior HR Analyst

    2 meses atrás

    Araucária, PR, Brasil Lucy Electric Tempo inteiro

    Job Advert Internal Job Title**:Senior **HR Analyst** Business**:Lucy Equipamentos Eletricos Ltda** Location**:Araucária, Brazil** Job Reference No**:3582** **Job Purpose** The role of the Senior HR Analyst focus on support HR subsystems as a generalist, ensuring the effective delivery having constant interface with local stakeholders and HR...

  • Senior Tax Analyst

    3 meses atrás

    Araucária, PR, Brasil Lucy Electric Tempo inteiro

    Job Advert Internal Job Title**:Senior Tax Analyst** Business**:L**ucy Equipamentos Elétricos Ltda** Location**:Araucaria, Brazil - Hybrid role** Job Reference No**:3650** **Job Purpose** The Tax Analyst works, assists in the calculation and report of direct and indirect taxes. In addition, this professional performs tax bookkeeping, attends...

  • Software Testing Specialist

    4 semanas atrás

    Londrina, Paraná, Brasil CSG Tempo inteiro

    Job Overview:CWG empowers companies to build unforgettable experiences, making it easier for people and businesses to connect with, use and pay for the services they value most. We are seeking a highly skilled Senior Software Engineer in Testing to join our growing teams in Londrina, Brazil.About the Role:This is an exciting opportunity to work on product...

  • Software Engineer

    6 meses atrás

    Londrina, Brasil Trimble Tempo inteiro

    Software Engineer Trimble Transportation Brazil - Londrina ( Hybrid OR Remote) Nice to meet you, we are Trimble. We work to transform the way the world works. We are one of the largest technology companies on the planet. A consolidated company, with more than 40 years of history, but with the soul of a startup. Trimble is listed on Nasdaq, one of...

  • SRE Engineer

    3 meses atrás

    Curitiba, PR, Brasil Wipro Tempo inteiro

    We are one of the largest and leading global technology services, consulting and corporate processes companies in the world. We are present in more than 69 countries and our team is composed of more than 220,000 employees working on six continents. We are technological partners of the largest companies in the world. We proudly serve more than 1500 customers...

  • Test Engineer

    Há 1 mês

    Curitiba, PR, Brasil Wipro Tempo inteiro

    We are looking for a TEST ENGINEER in *CURITIBA - HYBRID* - Prado Velho Job Duties: Creates and maintains agile work breakdown structure for all functional testing projects, and participates in agile ceremonies Initiates testing strategy, conditions data, and creates test plan for an application under test Designs, scripts, configures, and executes...

  • Analista Fiscal Senior

    3 semanas atrás

    Londrina, PR, Brasil Tata Consultancy Services Tempo inteiro

    About TCS : Tata Consultancy Services (TCS) is a global leader in IT services, consulting, and business solutions, with a reputation for delivering innovative solutions and building strong client relationships. We are seeking a motivated and experienced individual to join our Tax and Financial Service delivery team in Londrina, Brazil. Role Overview : ...

  • Senior Automation Engineer

    Há 1 mês

    Curitiba, PR, Brasil Wipro Tempo inteiro

    We are one of the largest and leading global technology services, consulting and corporate processes companies in the world. We are present in more than 69 countries and our team is composed of more than 220,000 employees working on six continents. We are technological partners of the largest companies in the world. We proudly serve more than 1500 customers...