German-Speaking Freelance Customer Support
3 semanas atrás
Workster is partnering with a rapidly growing European e-mobility company that makes high-quality e-bikes accessible across the DACH region. To support their expanding customer base, we are looking for a German-speaking Freelance Customer Support Specialist who can work remotely from anywhere in the World. This role is ideal for independent professionals who are passionate about customer experience, sustainability, and modern mobility solutions. As a key point of contact, you will support users throughout their entire journey — from choosing the right e-bike to ensuring a smooth after-sales experience. Your Role Respond to customer inquiries via email, chat, and occasional phone calls. Assist customers in selecting the right e-bike based on needs, preferences, and budget. Provide accurate product details and personalised recommendations. Give updates on deliveries and handle after-sales issues (warranty, missing parts, adjustments). Escalate and resolve complex cases in coordination with internal departments. Suggest improvements to processes, FAQs, and customer success tools. Maintain high-quality communication and efficient handling of all requests. Your Qualifications Ability to invoice as a registered freelancer or company (B2B setup required). Native or fluent German + strong B2 English. Previous customer support or client-facing experience. Independent, well-organised, and proactive problem solver. Comfortable working remotely and managing your own schedule. Positive, customer-focused mindset with strong communication skills. Interest in tech and e-mobility is an advantage. Flexible availability within 12:00–00:00 CET (shifts to be defined). The Offer Fully remote work from anywhere within Europe. Flexible working hours with autonomy over your schedule. Work with a multicultural, mission-driven, and innovative team. Training and ongoing product support provided. Competitive freelance compensation: 13.5–15.5 € per hour , with the first 2 weeks at 50% for onboarding. Start date: 5th January or 2nd February. Shift details and final working hours: TBD . Benefits Competitive base rate Remote work across the World. Supportive multicultural team Dynamic and sustainable industry Recruitment process: Phone interview with Workster recruiter Online language test (German + English if needed) HR interview Final interview with the Hiring Manager Apply now Send your CV in English to: paula.skalecka@workster.jobs
-
German-Speaking Freelance Customer Support
3 semanas atrás
Brasil Workster Tempo inteiroWorkster is partnering with a rapidly growing European e-mobility company that makes high-quality e-bikes accessible across the DACH region. To support their expanding customer base, we are looking for a German-speaking Freelance Customer Support Specialist who can work remotely from anywhere in the World. This role is ideal for independent professionals who...
-
German-speaking freelance customer support
2 semanas atrás
Brasil Workster Tempo inteiroWorkster is partnering with a rapidly growing European e-mobility company that makes high-quality e-bikes accessible across the DACH region. To support their expanding customer base, we are looking for a German-speaking Freelance Customer Support Specialist who can work remotely from anywhere in the World. This role is ideal for independent professionals who...
-
German-Speaking Client Care Professional
2 semanas atrás
Brasil beBeeCustomer Tempo inteiroGerman Speaking Customer Service Expert We are seeking a highly skilled German-speaking Freelance Customer Support Specialist to work remotely from anywhere in the world. This role is ideal for independent professionals who possess a passion for customer experience, sustainability, and modern mobility solutions. This position requires exceptional...
-
German-Speaking Freelance Customer Support – E-Bike Specialist
3 semanas atrás
Índio do Brasil Workster Tempo inteiroWorkster is partnering with a rapidly growing European e-mobility company that makes high-quality e-bikes accessible across the DACH region. To support their expanding customer base, we are looking for a German-speaking Freelance Customer Support Specialist who can work remotely from anywhere in the World. This role is ideal for independent professionals...
-
Outbound Sales for Portuguese Speaking Freelancer
1 semana atrás
Brasil Velenosi&Meredith Tempo inteiroRemote Customer Support & Outbound Sales for Portuguese-Speaking Freelancers (100% Remote) Are you looking for a flexible and fully remote work opportunity?We are seeking Portuguese-speaking freelance agents for email-based customer support and outbound sales for both international and local companies. What We Offer100% remote work from anywhere in the...
-
Customer support team lead
1 semana atrás
Brasil EverHelp Tempo inteiroEver Help is part of the Genesis ecosystem — an international full-service IT company. More than 1,500 people in five countries create products for over 200 million monthly users. Genesis is one of the largest partners of Facebook, Google, Snapchat, and Apple in Eastern Europe, with an ecosystem that includes over 15 companies and an investment fund....
-
Customer Support Team Lead
1 semana atrás
Brasil EverHelp Tempo inteiroEverHelp is part of the Genesis ecosystem — an international full-service IT company. More than 1,500 people in five countries create products for over 200 million monthly users. Genesis is one of the largest partners of Facebook, Google, Snapchat, and Apple in Eastern Europe, with an ecosystem that includes over 15 companies and an investment fund....
-
Customer Support Team Lead
1 semana atrás
Brasil EverHelp Tempo inteiroEverHelp is part of the Genesis ecosystem — an international full-service IT company. More than 1,500 people in five countries create products for over 200 million monthly users. Genesis is one of the largest partners of Facebook, Google, Snapchat, and Apple in Eastern Europe, with an ecosystem that includes over 15 companies and an investment fund....
-
Customer Support Team Lead
1 semana atrás
Brasil EverHelp Tempo inteiroEverHelp is part of the Genesis ecosystem — an international full-service IT company. More than 1,500 people in five countries create products for over 200 million monthly users. Genesis is one of the largest partners of Facebook, Google, Snapchat, and Apple in Eastern Europe, with an ecosystem that includes over 15 companies and an investment fund....
-
Customer Support Team Lead
1 semana atrás
Vitória Brasil Everhelp Tempo inteiroEver Help is part of the Genesis ecosystem — an international full-service IT company.More than 1,500 people in five countries create products for over 200 million monthly users.Genesis is one of the largest partners of Facebook, Google, Snapchat, and Apple in Eastern Europe, with an ecosystem that includes over 15 companies and an investment fund.Ever...
