Technical Support Specialist

Há 18 horas


São Paulo SP, Brasil beBeeCareer Tempo inteiro

Transform Your Career with Us Come and join our vibrant IT Services community where you can unlock your full potential and achieve career growth. Our inclusive culture fosters unlimited learning, allowing you to expand your skills and knowledge in a collaborative environment. We are seeking an experienced Technical Support Specialist to work onsite in Sao Paulo. As a key member of our team, you will be responsible for end-user support and work environment management. Key Responsibilities: User support Diagnostics and resolution of IT issues Equipment configuration and maintenance Creation of technical documentation and knowledge base articles Environment checklist To succeed in this role, you should possess the following competencies: A minimum of 5-7 years' experience in technical support Familiarity with Operating Systems (Windows, macOS) and networking protocols (TCP/IP) Horizontal and Vertical Application Distribution, SCCM, Liquid, CDP, Atom The ability to communicate complex technical solutions in accessible language is crucial for success as well as Clarity', 'objectivity', 'active listening'.' '— In addition'],]]>



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