Customer Service Representative
Há 7 dias
Customer Support & Revenue Operations Specialist We are seeking a talented individual to join our team as a Customer Support & Revenue Operations Specialist. This hybrid role combines helpdesk support, HubSpot operations, outbound sales assistance, and light marketing support. The ideal candidate will have strong experience managing support tickets, excellent communication skills, deep familiarity with HubSpot, and the ability to multitask across customer support, RevOps, and sales processes in a fast-paced environment. Key Responsibilities: Serve as the primary responder for inbound support tickets from users. Monitor, triage, and resolve issues through HubSpot Service Hub. Maintain strong response/resolution times with empathetic, professional communication. Document common issues and build internal resources or playbooks. HubSpot Operations & Administration: Manage and optimize workflows, pipelines, automations, and ticket management across HubSpot. Maintain data accuracy for contacts, deals, and support tickets. Support setup and QA of new sequences, processes, and automation in HubSpot. Pull basic reports on sales activity, ticket volume, and marketing performance. Outbound Sales & Appointment Setting: Execute outbound email campaigns and sequences targeting prospects such as real estate agents or brokers. Qualify inbound and outbound leads following defined playbooks. Set calls and demos for the sales team. Track all activities and updates inside HubSpot. Marketing Support: Assist with email marketing campaigns, list building, and segmentation. Support basic digital marketing tasks as needed. Required Skills & Qualifications: 2+ years of customer support or helpdesk experience (B2B SaaS experience preferred). Hands-on experience with HubSpot, including: Service/Operations Hub (tickets, workflows, automation) Sales Hub (pipelines, deals, sequences, tasks) Proven success managing support tickets as a core responsibility. Experience supporting outbound sales workflows, sequences, and appointment setting. Familiarity with email marketing or digital campaign support. Excellent English communication skills (written and verbal). Highly organized, detail-oriented, and able to manage multiple priorities. Comfortable working in a fast-paced startup environment with shifting demands.
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Customer Service Representative
3 semanas atrás
Manaus, AM, Brasil beBeeCustomer Tempo inteiroCustomer Service Representative We are seeking a highly skilled and customer-focused professional to join our team as a Customer Service Representative. You will be responsible for providing exceptional customer support across all communication channels. Key responsibilities include responding to inquiries via phone, email, chat, and social media, resolving...
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Customer Service Representative
3 semanas atrás
Manaus, Brasil beBeeCustomer Tempo inteiroCustomer Service Representative We are seeking a highly skilled and customer-focused professional to join our team as a Customer Service Representative. You will be responsible for providing exceptional customer support across all communication channels. Key responsibilities include responding to inquiries via phone, email, chat, and social media, resolving...
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Customer Service Representative
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Manaus, Brasil beBeeCustomer Tempo inteiroCustomer Service Representative We are seeking a highly skilled and customer-focused professional to join our team as a Customer Service Representative. You will be responsible for providing exceptional customer support across all communication channels. Key responsibilities include responding to inquiries via phone, email, chat, and social media, resolving...
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Customer Service Representative
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Manaus, Brasil Bebeecommunicate Tempo inteiroCustomer Service Representative As a dynamic and customer-focused professional, you will engage with clients, suppliers, and end customers to address their inquiries efficiently and effectively. Key Responsibilities Represent the organization with excellence through professional and enthusiastic interactions with callers. Provide accurate and helpful...
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Customer Representative
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Manaus, Brasil Inspired Tempo inteiroAbout the job Travel customer representativeAs a Travel Customer Representative, you will play a key role in supporting our clients throughout their travel journey from the moment they book to the moment they return home.You will assist with inquiries, resolve issues, provide booking updates, and ensure that every interaction reflects our commitment to...
