Billing and Customer Support Specialist
3 semanas atrás
🌎 Location: Latin America (remote)🕡 Working hours: 9:00 AM to 5:30 PM CST 💰Salary : 1300 - 1600 USD Overview We’re looking for a Billing & Customer Support Specialist 💼 to join our team In this role, you’ll handle billing processes with precision 💳 and provide outstanding support to our clients, many of whom are navigating challenging immigration journeys 🌍 The ideal candidate is compassionate, detail-oriented, and reliable , with a background in accounting 📊, experience in customer support 🎧, and sensitivity to the unique needs of immigration-related matters ✨. ✨ Key Responsibilities: - Manage and follow up on pending invoices, outstanding balances, and payment reminders for clients. - Provide constant support and assistance to clients with billing inquiries and financial obligations, ensuring deadlines are met. - Maintain accurate records of billing transactions and client communications. - Collaborate with organizations offering loans to assist clients in financial planning. - Leverage technology to enhance the billing process, including the use of case management software. - Communicate effectively with clients in both Spanish and English, understanding their unique challenges and providing empathetic support. - Act as a liaison between clients and our firm, ensuring clear communication and resolution of any billing issues. ✨ Requirements: - Bilingual proficiency in Spanish and English. - 3 years in accounting, particularly in billing, accounts payable, and accounts receivable. - Previous experience in a professional office environment, ideally in customer support roles. - Excellent organizational skills and attention to detail. - Strong interpersonal skills with the ability to handle sensitive client interactions with empathy and professionalism. - Tech-savvy with experience using Microsoft Excel or similar tools. - A positive attitude to contribute to a supportive work environment. ✨ Nice to Have: - Experience in the legal or immigration sector. - Familiarity with MyCase or similar case management software. - Desire to grow within the company and commit to a long-term career.
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Billing and customer support specialist
3 semanas atrás
Brasil Vintti Tempo inteiroLocation: Latin America (remote) Working hours: 9:00 AM to 5:30 PM CST Salary : 1300 - 1600 USD Overview We’re looking for a Billing & Customer Support Specialist to join our team! In this role, you’ll handle billing processes with precision and provide outstanding support to our clients, many of whom are navigating challenging...
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Application Support Specialist
2 semanas atrás
Brasil AppXite Tempo inteiroAppXite is a product software development company, based in Riga, Latvia. Our Platform is an AI-Ready Digital Marketplace, CPQ & Billing Platform for Telco, SaaS, Cloud, and AI services. It enables partners to build and monetize as-a-service offerings with flexible pricing models. The platform includes pre-built vendor and catalog integrations with major...
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Application support specialist
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Brasil AppXite Tempo inteiroApp Xite is a product software development company, based in Riga, Latvia. Our Platform is an AI-Ready Digital Marketplace, CPQ & Billing Platform for Telco, Saa S, Cloud, and AI services. It enables partners to build and monetize as-a-service offerings with flexible pricing models. The platform includes pre-built vendor and catalog integrations with major...
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Application Support Specialist
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Vitória Brasil Appxite Tempo inteiroApp Xite is a product software development company, based in Riga, Latvia.Our Platform is an AI-Ready Digital Marketplace, CPQ & Billing Platform for Telco, Saa S, Cloud, and AI services.It enables partners to build and monetize as-a-service offerings with flexible pricing models.The platform includes pre-built vendor and catalog integrations with major...
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Customer Support Specialist
Há 2 dias
Índio do Brasil Hitch Equity Tempo inteiroCustomer Support Specialist – Fintech SaaS (Remote)About HitchHitch is a rapidly growing fintech platform that powers digital home equity and non-QM lending experiences for banks, credit unions, and mortgage lenders. Our technology enables lenders to originate and manage HELOC, DSCR, and bridge loans through a modern white-label point of sale, broker...
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Customer Support Specialist
Há 2 dias
Índio do Brasil Hitch Equity Tempo inteiroCustomer Support Specialist – Fintech SaaS (Remote) About Hitch Hitch is a rapidly growing fintech platform that powers digital home equity and non-QM lending experiences for banks, credit unions, and mortgage lenders. Our technology enables lenders to originate and manage HELOC, DSCR, and bridge loans through a modern white-label point of sale, broker...
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Application Support Specialist
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Índio do Brasil AppXite Tempo inteiroAppXite is a product software development company, based in Riga, Latvia. Our Platform is an AI-Ready Digital Marketplace, CPQ & Billing Platform for Telco, SaaS, Cloud, and AI services. It enables partners to build and monetize as-a-service offerings with flexible pricing models. The platform includes pre-built vendor and catalog integrations with major...
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Application Support Specialist
1 semana atrás
Índio do Brasil AppXite Tempo inteiroAppXite is a product software development company, based in Riga, Latvia. Our Platform is an AI-Ready Digital Marketplace, CPQ & Billing Platform for Telco, SaaS, Cloud, and AI services. It enables partners to build and monetize as-a-service offerings with flexible pricing models. The platform includes pre-built vendor and catalog integrations with major...
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Application Support Specialist
2 semanas atrás
Índio do Brasil AppXite Tempo inteiroAppXite is a product software development company, based in Riga, Latvia. Our Platform is an AI-Ready Digital Marketplace, CPQ & Billing Platform for Telco, SaaS, Cloud, and AI services. It enables partners to build and monetize as-a-service offerings with flexible pricing models. The platform includes pre-built vendor and catalog integrations with major...
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Application Support Specialist
1 semana atrás
Índio do Brasil AppXite Tempo inteiroAppXite is a product software development company, based in Riga, Latvia. Our Platform is an AI-Ready Digital Marketplace, CPQ & Billing Platform for Telco, SaaS, Cloud, and AI services. It enables partners to build and monetize as-a-service offerings with flexible pricing models. The platform includes pre-built vendor and catalog integrations with major...
