Life Sciences Customer Advocate

Unlock Success in Life Sciences We are seeking a highly motivated Customer Success Specialist to join our team. About the Role You will play a key role in ensuring users get the most value from their subscription. You will work closely with professors at leading universities to integrate educational resources into their courses. Main Responsibilities Develop...

Life Sciences Engagement Specialist This is an opportunity to work in a collaborative environment that promotes innovation. Accelerate science research and improve student learning in life sciences. Deliver product awareness sessions to professors. Grow engagement through presentations and influence product decisions with customer feedback.

Life Sciences Engagement Specialist This is an opportunity to work in a collaborative environment that promotes innovation. Accelerate science research and improve student learning in life sciences. Deliver product awareness sessions to professors. Grow engagement through presentations and influence product decisions with customer feedback.

JoVE is the world- leading producer and provider of video solutions with the mission to improve scientific research and education. Millions of scientists, educators and students use JoVE for their research, teaching and learning. Our institutional clients comprise over 1,000 universities, colleges, and biopharma companies, including such leaders as Harvard,...

Customer Success Manager Promote customer satisfaction and retention through effective relationship-building, proactive issue resolution, and strategic planning. Forge lasting connections with customers, understanding their objectives and developing tailored strategies to meet their needs. Represent the voice of the customer in product development, sales,...

Job Overview: We're seeking a skilled professional to sit at the intersection of product, engineering, and customers. This is a hands-on, customer-facing role for someone who enjoys solving real-world problems in production, building trust with technical stakeholders, and making complex systems feel reliable and easy to use. The role involves working...

Job Overview: The role of Senior Customer Success Analyst entails providing exceptional, timely service to valued customers. This position combines technical expertise, analytical thinking, and customer-focused mindset to deliver high-quality solutions to complex support issues. Key Responsibilities: Deliver specialized technical solutions to escalated cases...

Customer Support Role This position requires relocation to Southeast Asia and involves customer support via live chat, phone, and email. Deliver frontline support to customers. Answer queries and resolve client issues. The company will provide relocation assistance and visa support. Remote work is available during relocation. We offer competitive...

Customer Success Manager Promote customer satisfaction and retention through effective relationship-building, proactive issue resolution, and strategic planning.Forge lasting connections with customers, understanding their objectives and developing tailored strategies to meet their needs.Represent the voice of the customer in product development, sales, and...

Job Overview: The role of Senior Customer Success Analyst entails providing exceptional, timely service to valued customers. This position combines technical expertise, analytical thinking, and customer-focused mindset to deliver high-quality solutions to complex support issues. Key Responsibilities: Deliver specialized technical solutions to escalated cases...