Customer Experience Agent

Há 3 dias

Brasil Condor Gaming Tempo inteiro

Join our dynamic team at Condor Gaming , where we believe in creating customers and lifelong advocates. We're on a mission to redefine the Customer Experience Agent , and we're looking for passionate individuals to join us on this exciting journey. As a Customer Experience Agent , you'll be at the forefront of ensuring our users not only receive assistance but an extraordinary experience that keeps them coming back.

Duties and Responsibilities:

  • Engage with users through live chat, providing prompt and personalized assistance.
  • Process user requests and delivers thoughtful responses to emails, leaving a lasting positive impression.
  • Master the art of customer account management, ensuring accuracy and completeness.
  • Be the guardian of user accounts, making each interaction a seamless and secure experience.
  • Inform users about the excitement of current and upcoming promotions, turning every interaction into an opportunity to delight.
  • Weave a narrative that showcases the value of our promotions and leaves users eagerly anticipating the next big thing.
  • Ensure that every user leaves with a smile, delivering an unparalleled customer support experience.
  • Go above and beyond to exceed customer expectations and resolve issues with grace and efficiency.
  • Collaborate with team leaders and trainers to stay ahead of the curve in industry knowledge.
  • Embrace a culture of continuous improvement, where your growth is as important as the users' satisfaction.
  • Provide valuable feedback to team leaders, offering insights into current issues and suggesting proactive solutions.
  • Be a voice for our users, advocating for enhancements and improvements to elevate the customer experience.

Qualifications:

  • A natural communicator with a flair for creating positive and memorable customer interactions.
  • Previous experience in a customer support role is a plus, but passion and eagerness to learn are equally valued.
  • Tech-savvy and quick to adapt to new tools and processes.
  • Empathy and patience as your superpowers, ensuring users feel heard and valued.
  • Proactive problem-solving skills with an ability to turn challenges into opportunities.
  • Proficient knowledge of English, Spanish, and Portuguese

  • Paid Media Buyer

    Há 1 mês

    Brasil Agent Tempo inteiro

    Job Title: Senior Facebook Media Buyer Type: Full-Time, Remote Working Hours: Mondays - Fridays 8:00 am - 5:00 pm CST Compensation: $2500 - $3000 (based on assessment) About the Client:  We are an advertising agency headquartered in Chicago, Illinois. Our performance marketing solutions help businesses ranging from startups to Fortune 500 brands...

  • Customer Support Representative

    Há 2 dias

    Brasil, BR 4Play Gaming Tempo inteiro

    Company Description Welcome to 4Play Gaming, where innovation and excitement drive our revolutionary iGaming platform. We have created an event-based system that transforms the online gaming experience. With cutting-edge technology and seamless integration, our platform sets a new standard for iGaming. Join us on this exhilarating journey into the future of...

  • Customer Support Representative

    Há 3 dias

    Brasil 4Play Gaming Tempo inteiro

    Company Description Welcome to 4Play Gaming, where innovation and excitement drive our revolutionary iGaming platform. We have created an event-based system that transforms the online gaming experience. With cutting-edge technology and seamless integration, our platform sets a new standard for iGaming. Join us on this exhilarating journey into the future...

  • Paid Media Buyer

    Há 1 mês

    brasil Agent Tempo inteiro

    Job Title: Senior Facebook Media Buyer Type: Full-Time, Remote Working Hours: Mondays - Fridays 8:00 am - 5:00 pm CST Compensation: $2500 - $3000 (based on assessment) About the Client:  We are an advertising agency headquartered in Chicago, Illinois. Our performance marketing solutions help businesses ranging from startups to Fortune 500 brands...

  • Customer Retention Manager

    Há 1 mês

    brasil Inplaybet Tempo inteiro

    About inplayBet: inplayBet is an innovative leader in the online sportsbook and casino industry, dedicated to enhancing user experience through cutting-edge technology and engaging content. We are looking for an experienced Customer Retention Manager to join our team and lead initiatives aimed at maximizing customer loyalty and retention. Role Overview: ...

  • Customer Retention Manager

    Há 1 mês

    Brasil Inplaybet Tempo inteiro

    About inplayBet: inplayBet is an innovative leader in the online sportsbook and casino industry, dedicated to enhancing user experience through cutting-edge technology and engaging content. We are looking for an experienced Customer Retention Manager to join our team and lead initiatives aimed at maximizing customer loyalty and retention. Role Overview: ...

  • Customer Success Manager

    Há 3 dias

    Brasil Variance Marketing ® Tempo inteiro

    Company Description Variance Marketing® helps service entrepreneurs with under 10 employees grow from $0-$100k MRR in 12 months by building an offshore sales team, optimizing lead generation, and automating service delivery. They have a track record of success with testimonials and case studies. Role Description This is a full-time remote role as a...

  • Marketing Automation and Operations Specialist

    Há 1 mês

    brasil Agent Tempo inteiro

    Job Title: Marketing Automation and Operations Specialist Type : Full-Time, Remote Working Hours: Monday to Friday 8:00 am - 5:00 pm EST (4 hours overlapping) Compensation: $1,500 - $1,600 (based on assessment) Location : Latin America To speed up your application, apply through this link: Note: This is an English speaking role, kindly submit your...

  • Marketing Automation and Operations Specialist

    4 semanas atrás

    Brasil Agent Tempo inteiro

    Job Title: Marketing Automation and Operations Specialist Type : Full-Time, Remote Working Hours: Monday to Friday 8:00 am - 5:00 pm EST (4 hours overlapping) Compensation: $1,500 - $1,600 (based on assessment) Location : Latin America To speed up your application, apply through this link: Note: This is an English speaking role, kindly submit...

  • Customer Success Manager

    Há 1 mês

    brasil nOps.io Tempo inteiro

    About the Company At nOps, we envision a world where DevOps and Engineering teams can take control of their cloud costs, so they only pay for what they use - not what’s provisioned. nOps’s ML-powered cloud optimization platform processes over $1.5 billion dollars of cloud spend — and we’re just getting started. Our platform helps Engineering and...

  • Customer Success Manager

    Há 1 mês

    Brasil nOps.io Tempo inteiro

    About the Company At nOps, we envision a world where DevOps and Engineering teams can take control of their cloud costs, so they only pay for what they use - not what’s provisioned. nOps’s ML-powered cloud optimization platform processes over $1.5 billion dollars of cloud spend — and we’re just getting started. Our platform helps Engineering and...

  • Customer Success Manager

    4 semanas atrás

    brasil nOps.io Tempo inteiro

    About the Company At nOps, we envision a world where DevOps and Engineering teams can take control of their cloud costs, so they only pay for what they use - not what’s provisioned. nOps’s ML-powered cloud optimization platform processes over $1.5 billion dollars of cloud spend — and we’re just getting started. Our platform helps Engineering and...

  • Customer Success Manager

    4 semanas atrás

    Brasil nOps.io Tempo inteiro

    About the Company At nOps, we envision a world where DevOps and Engineering teams can take control of their cloud costs, so they only pay for what they use - not what’s provisioned. nOps’s ML-powered cloud optimization platform processes over $1.5 billion dollars of cloud spend — and we’re just getting started. Our platform helps Engineering and...

  • Customer Service Manager

    2 semanas atrás

    Brasil LifeSupplyUSA Tempo inteiro

    LifeSupplyUSA is a dynamic and innovative e-commerce D2C retailer and a leading supplier of commercial & household products. We are committed to delivering excellence .We pride ourselves on our dedication to quality, efficiency, and customer satisfaction. As we continue to grow, we are seeking a highly skilled and motivated Customer Service Manager to join...

  • DevOps Infrastructure Engineer

    2 semanas atrás

    brasil Agent Tempo inteiro

    Job Title: DevOps Infrastructure Engineer (LATAM) Type : Full-Time, Remote Working Hours: Mondays - Fridays 9:00 am - 6:00 pm EST Compensation : $3000-$4000/month (Salary based on assessment) This is an English-speaking role. Kindly submit your ENGLISH-FORMATTED RESUME. To speed up your application, apply through this link:  About the Company: We are...

  • DevOps Infrastructure Engineer

    2 semanas atrás

    Brasil Agent Tempo inteiro

    Job Title: DevOps Infrastructure Engineer (LATAM) Type : Full-Time, Remote Working Hours: Mondays - Fridays 9:00 am - 6:00 pm EST Compensation : $3000-$4000/month (Salary based on assessment) This is an English-speaking role. Kindly submit your ENGLISH-FORMATTED RESUME. To speed up your application, apply through this link:  About the Company: We...

  • Sr. Analytics Engineer

    4 semanas atrás

    brasil Agent Tempo inteiro

    Job Title: Sr Analytics Engineer (Part-time) Type: Part-Time, Remote Working Hours: Monday to Friday EST (Part-Time 20 hours) Compensation:  $3,500 - $4500  About the company:  We are a high-end data analytics and AI consulting company headquartered in New York with a founding team led by executives that formerly led data teams to billion-dollar...

  • Sr. Analytics Engineer

    4 semanas atrás

    Brasil Agent Tempo inteiro

    Job Title: Sr Analytics Engineer (Part-time) Type: Part-Time, Remote Working Hours: Monday to Friday EST (Part-Time 20 hours) Compensation: $3,500 - $4500  About the company:  We are a high-end data analytics and AI consulting company headquartered in New York with a founding team led by executives that formerly led data teams to billion-dollar...

  • Sr. Analytics Engineer

    4 semanas atrás

    Brasil Agent Tempo inteiro

    Job Title: Sr Analytics Engineer (Part-time) Type: Part-Time, Remote Working Hours: Monday to Friday EST (Part-Time 20 hours) Compensation: $3,500 - $4500  About the company:  We are a high-end data analytics and AI consulting company headquartered in New York with a founding team led by executives that formerly led data teams to billion-dollar...

  • Sr. Analytics Engineer

    4 semanas atrás

    brasil Agent Tempo inteiro

    Job Title: Sr Analytics Engineer (Part-time) Type: Part-Time, Remote Working Hours: Monday to Friday EST (Part-Time 20 hours) Compensation:  $3,500 - $4500  About the company:  We are a high-end data analytics and AI consulting company headquartered in New York with a founding team led by executives that formerly led data teams to billion-dollar...