Portuguese OPI Interpreter

We are hiring Portuguese OPI Interpreters

At Conceptual Business Solutions, we strive for a world in which language and cultural barriers no longer exist. Use your language skills to dramatically improve the lives of limited-English speakers, as well as the Deaf and Hard-of-Hearing. Even better, you can do this while working from your own home.

Conceptual Business Solutions has been certified as a Great Place to Work, and is regularly listed as one of America’s top work-from-home employers.

Our interpreters serve clients across numerous industries, including health care, 911, first responders, education, government agencies, and all walks of business.

As an interpreter, you will receive training that is the best in the industry. We’ll ensure that you learn new skills while further developing your skillset. We provide numerous opportunities for advancement. You’ll be in a certified ASTM and ISO environment. You'll also be supported by a Senior Language Specialist, as well as our Interpreter and Technology Help Desks.

Join our team now

Work at Home Bilingual Portuguese-English Phone Interpreter

Job Title: Portuguese OPI Interpreter

Location: Work at Home position

Position: Full time

Position Overview:

The Audio and Telephone- Interpreter is responsible for handling calls on demand, and renders the meaning of conversations between target language and English speakers. The interpreter breaks the communication barrier in a wide range of industries that Conceptual Business serves: Healthcare, Government, Insurance, Financial, Utilities, Travel & Hospitality, General Business, Law Enforcement, Court, and 911.

The interpreter processes information quickly, concisely and recognizes sensitive cultural differences. The interpreter is professional and courteous at all times and uses appropriate terminology and understands common industry procedures and practices. The audio interpreting sessions may involve simple or complex, technical or non-technical subjects.

This position does not involve written translation however translators and other skilled linguists are encouraged to apply. The interpreters translate verbally.

**This is a remote position. The Interpreter works from his/her home-office. It is essential to ensure a quiet & secure environment.**

Essential Job Functions

Respond to interpreting sessions promptly and conduct interpretation in a friendly and professional manner.

Participate in online, video and audio training sessions.

Render correct concepts and meanings according to the conventions of established interpretation protocol, avoiding omissions or additions.

Speak clearly in both languages using proper pronunciation, enunciation and polite expressions.

Maintain a professional demeanor throughout the interpreting sessions at all times.

Remain calm during the interpreting sessions in the event that one of the primary speakers is incoherent or upset, especially in emergency situations such as 911 calls.

Maintain punctuality and availability during scheduled work hours.

Follow client instructions, in compliance with protocol to ensure client expectations are met with the Limited English-speaking Person (LEP), avoiding interaction with the LEP without client’s permission.

Understand protocol and terminology for various industries including, but not limited to, Medical, Insurance, Finance and Law.

Demonstrate commitment to cultural sensitivity and working in a diverse environment.

At Time of Entry:

Deliver audio interpretation services and expediently type data on a dedicated mobile phone, in order to perform the essential functions of the job.

Further Development (when you become eligible):

Deliver audio interpretation services and expediently type data on a company-provided device, such as a laptop, in order to perform the essential functions of the job.

Qualifications

Fluency in Portuguese and English and skilled in the associated cultural dynamics.

Ability to provide cultural competency and assess regional and accent differences to find ways of communicating with the LEP.

Excellent listening, retention and note-taking skills to maintain a high level of accuracy during interpretation.

Education or work experience in language-related fields such as teaching, language assessment, translation or interpretation preferred.

Must be at least 18 years of age.

Candidates who are currently employed by a client of Conceptual Business Solutions or an affiliated Conceptual Business Solutions may not be eligible for consideration.

Ability to read and write the requested languages – highly preferred.

**Based on your location, a post-offer, a pre-employment background check may be required**

Technical Requirements:

At Time of Entry:

While logged in to interpret, the phone is unavailable for personal use (including incoming and outgoing phone calls, use of internet browsers and all other applications)

High speed Internet connection for work related electronic communication. This internet connection should provide download speeds of no less than 10 Mbps and upload speeds of 3 Mbps.

Must have access to a quiet space free from background noise or distraction.

Further Development (when you become eligible):

Your home office should provide space for a backdrop of 5 ft by 7 ft and; a desk and chair.

A direct connection from the modem to the desktop or laptop must be used. Cable or fiber optic services are preferred. For optimal connectivity: Satellite service is not permissible. written communication skills

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