Cloud Solutions Engineer

Cloud Solutions Engineer (Infrastructure) Reports To: IT Manager Department: Information Technology Location: Hybrid – Bumenau, Brazil About MTech Systems At MTech Systems, our mission is to increase yield in protein production to help feed the growing world population—without compromising animal welfare or the planet. We build cloud-first software that delivers real-time data across the protein supply chain, empowering producers with insights to improve operations responsibly. With over 200 employees globally and customers in 20+ countries, MTech Systems is a leader in live animal protein production performance management. Our U.S. headquarters is in Atlanta, GA, where we foster a collaborative, flexible, and mission-driven work culture. Job Summary We are seeking a Cloud Infrastructure Engineer with strong customer-facing experience to join our IT team. This role is ideal for someone who thrives at the intersection of cloud architecture, automation, and customer success. You'll work closely with internal teams and external customers to design, deploy, and support scalable, secure, and cost-effective cloud infrastructure—primarily in Microsoft Azure. You'll play a key role in modernizing our infrastructure, supporting SaaS deployments, and ensuring our customers have a seamless experience with our cloud-hosted solutions. This is a hands-on engineering role with a strong emphasis on communication, collaboration, and continuous improvement. Key Responsibilities Design, implement, and manage scalable cloud infrastructure in Microsoft Azure to support customer-facing applications. Collaborate with product, development, and customer success teams to ensure infrastructure meets customer needs and SLAs. Lead cloud onboarding and deployment efforts for new customers, including infrastructure provisioning, networking, and security configuration. Optimize cloud costs and performance through proactive analysis and automation. Serve as a technical advisor to customers and internal stakeholders on cloud best practices, security, and architecture. Document infrastructure designs, runbooks, and customer-specific configurations. Provide Tier 3 support for cloud-related issues and participate in incident response and root cause analysis. Stay current with emerging cloud technologies and recommend improvements to our cloud strategy. Minimum Qualifications Bachelor's degree in Computer Science, Information Technology, or related field. 5+ years of experience in cloud infrastructure engineering or systems administration, with at least 2 years in a customer-facing or consulting role. Proficient in Microsoft Azure, including Azure AD, networking, storage, and compute services. Strong scripting skills in PowerShell, Bash, or Python. Excellent communication skills and ability to explain technical concepts to non-technical stakeholders. Preferred Qualifications Microsoft Certified: Azure Solutions Architect Expert or Azure Administrator Associate. Experience with hybrid cloud environments and legacy system integration. Familiarity with customer onboarding, technical account management, or solution architecture. Knowledge of security frameworks and compliance standards (e.g., SOC 2, ISO Why Join Us? Work on meaningful projects that support global food sustainability. Collaborate with a passionate, international team. Enjoy a flexible hybrid work environment and opportunities for growth. Make a direct impact on customer success and product innovation. EEO Statement Integrated into our shared values is MTech's commitment to diversity and equal employment opportunity. All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law. MTech aims to maintain a global inclusive workplace where every person is regarded fairly, appreciated for their uniqueness, advanced according to their accomplishments, and encouraged to fulfill their highest potential. We believe in understanding and respecting differences among all people. Every individual at MTech has an ongoing responsibility to respect and support a globally diverse environment.