Digital Crisis Resolution Specialist

3 semanas atrás


São Paulo SP, Brasil beBeeCustomer Tempo inteiro

Our goal is to provide exceptional customer support and protect our digital way of life. We are seeking a highly skilled Escalation Manager to join our team. This role is critical to the success of our business, as it provides high-level escalation for customer issues that impact our relationships and sales opportunities. The Escalation Manager will be responsible for driving progress and resolution of customers' critical issues, while also maintaining and improving procedures for customer and field personnel. We are looking for a strong leader who can engage and lead cross-functional teams in the development and execution of action plans to address critical situations. The successful candidate will have excellent communication and reporting skills, with the ability to effectively communicate critical issue status to executive staff, sales, support, product teams and other invested parties. We offer a dynamic and challenging work environment, with opportunities for professional growth and development.



  • São Paulo, Brasil Bebeecustomer Tempo inteiro

    Our goal is to provide exceptional customer support and protect our digital way of life. We are seeking a highly skilled Escalation Manager to join our team. This role is critical to the success of our business, as it provides high-level escalation for customer issues that impact our relationships and sales opportunities. The Escalation Manager will be...


  • São Paulo, SP, Brasil beBeeCrisisResponse Tempo inteiro

    Job Title: Crisis Response Director The role of Crisis Response Director is pivotal in shaping the future of safety response operations. Critical incident emergencies require careful planning and effective management. This includes building emergency response strategies and overseeing their implementation to ensure optimal outcomes. A successful candidate...


  • São Paulo, SP, Brasil beBeeCrisisResponse Tempo inteiro

    Job Title: Crisis Response Director The role of Crisis Response Director is pivotal in shaping the future of safety response operations. Critical incident emergencies require careful planning and effective management. This includes building emergency response strategies and overseeing their implementation to ensure optimal outcomes. A successful candidate...


  • Sao Paulo, Brasil Genesys Tempo inteiro

    Build something new with a world-class team. At Genesys, we allow our employees to make their mark by entrusting them to make decisions and do what they’ve been hired to do: their very best. Your potential is waiting; why are you? Job Title: Senior Resolution Specialist (Individual contributor) Department & Team: CSS Job Reports to: Head of Resolution...


  • Sao Paulo, Brasil Genesys Tempo inteiro

    Build something new with a world-class team.At Genesys, we allow our employees to make their mark by entrusting them to make decisions and do what they’ve been hired to do: their very best. Your potential is waiting; why are you?Job Title: Senior Resolution Specialist (Individual contributor)Department & Team: CSSJob Reports to: Head of Resolution...


  • São Paulo, SP, Brasil beBeeLitigation Tempo inteiro

    About the Role Our team is looking for an experienced Dispute Resolution Specialist to join our legal department in Brazil. This role will involve managing and coordinating various dispute resolution matters across the country, while providing strategic legal support to our business units. The ideal candidate should have a strong background in litigation and...


  • São Paulo, Brasil Genesys Tempo inteiro

    Senior Resolution Specialist page is loaded## Senior Resolution Specialistlocations: Sao Paulo, Braziltime type: Full timeposted on: Posted Yesterdayjob requisition id: JR Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the...


  • São Paulo, São Paulo, Brasil Genesys Tempo inteiro

    Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce...


  • São Paulo, São Paulo, Brasil Genesys Tempo inteiro

    locationsSao Paulo, Braziltime typeFull timeposted onPosted Todayjob requisition idJR109499Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by...


  • São Paulo, SP, Brasil beBeeTechnology Tempo inteiro

    Job Description We are looking for a highly skilled Digital Project Specialist to join our team. As a Digital Project Specialist, you will work on technology projects for global leaders. Implementing technologies Training clients on our tech services Configuring and optimizing surveys, dashboards, and workflows Conducting tests for quality and performance...