Technical Solutions Expert

Há 15 horas

Recife PE, Brasil beBeeSoftwareSupport Tempo inteiro

Job Role We are seeking an experienced Software Support Specialist to provide daily technical assistance to customers. This role involves assisting clients in resolving software and compliance-related issues, working closely with cross-functional teams including Sales, Customer Success, Engineering, and Product. The ideal candidate will possess 2+ years of experience in software support, excellent written and verbal communication skills, and access to tool subscriptions such as Enterprise ChatGPT, Grammarly, and GitHub Copilot. Key Responsibilities: Provide timely and effective technical support to customers. Resolve software and compliance-related issues through troubleshooting and problem-solving. Collaborate with internal teams to ensure seamless customer support experience. Requirements: 2+ years of experience in software support. Excellent written and verbal communication skills. Ability to work effectively in a team environment. Access to tool subscriptions such as Enterprise ChatGPT, Grammarly, and GitHub Copilot. Benefits: Opportunity to work with a dynamic and growing organization. Chance to develop skills and expertise in software support. A collaborative and supportive work environment. About the Role: This is an exciting opportunity for a skilled Software Support Specialist to join our team. If you are passionate about delivering exceptional customer service and have a strong background in software support, we encourage you to apply.

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