Senior Consultant, Work Measurement

1 semana atrás

São Paulo, São Paulo, Brasil Korn Ferry Tempo inteiro
Korn Ferry is a global organizational consulting firm. We help clients synchronize strategy and talent to drive superior performance. We work with organizations to design their structures, roles, and responsibilities. We help them hire the right people to bring their strategy to life. And we advise them on how to reward, develop, and motivate their people.
Our 10,000 colleagues serve clients in more than 50 countries.

We offer five core solutions:
Organizational StrategyAssessment and SuccessionTalent AcquisitionLeadership DevelopmentTotal RewardsThe Sr.

Consultant will deliver products and services across our portfolio to a group of new and existing clients that support HR and line managers in recurring HR processes in their organization.

The Sr.

Consultant will work primarily in Compensation, Organizational Strategy and Work Measurement products and services and is expected to work in other product categories if needed.

The role exists to both build and maintain client relationships that deliver profitable renewal, yield, and / or new business.

The role holder will deliver standard or customized work across the work measurement products and support clients in the training and implementation of products.


KEY RESPONSIBILITIES

  • Typically works with clients from different sectors and countries in South America
  • Manages relationships with assigned clients during the delivery period. The typical delivery period spans from weeks to over a year and requires collaboration with 2-4 stakeholders (both internal and external)
  • Follows processes to increase client satisfaction amongst the assigned accounts. Takes action to improve client satisfaction if necessary
  • Delivers products & services of various complexity to customers while following standardized protocols. Will be expected to be able to describe and enable clients with more complex applications of these products during client interactions
  • Is expected to be able to deliver presentations, workshops, and client trainings around product and services
  • Has responsibility for managing all stages of implementation projects for our products in the clients.
  • Maintains ongoing relationships with assigned customers and achieves high renewal rates and creates opportunities for yield by understanding client needs and requirements and using this knowledge proactively in collaboration with commercial colleagues
  • Responds in an appropriate and timely way to client needs
  • Navigates a wide variety of existing processes, procedures, and precedents to interpret data and identify possible answers
  • Tracks and updates client information in customer relationship management systems
  • Engage with manager regularly to discuss delivery activity levels, future meetings approach to be successful, and technical support needed to assist in the delivery of projects
  • Prepares presentations and clients reports
  • Provides accurate forecasts on existing projects with timely status updates
PROFESSIONAL EXPERIENCE/QUALIFICATIONS

  • 4 – 10 years' experience in consulting or account management
  • Fluent in Portuguese, Spanish, and English
  • Knowledge of the Hay Job Evaluation Methodology
  • 3+ years' experience in broad-based compensation
  • Availability for travel to visit clients
  • Develops an internal network of relationships to proactively share experience and learn
  • Seeks and acts on feedback, without defensiveness
  • Proactively works to expand knowledge within the area of work measurement and organizational strategy as well as other areas if needed
  • Can measure and monitor own performance and start to understand trends and success factors
  • Ensures understanding of deliverables and expectations
  • Known for delivering or coordinating high-quality work that meets expectations for timeliness, accuracy, and completeness - not only standardized but also non-standard products
  • Executes appropriate processes correctly

EDUCATION

Internal Mobility at Korn Ferry If you currently work for Korn Ferry or one of our affiliates, you must be eligible to apply for a different position within Korn Ferry to use the Careers Site.

If you accept such a position, your benefits programs and Human Resources policies may change.

Please consult with your HR contact for the new position concerning application eligibility, including any immigration/visa needs, benefit programs, and HR policies applicable to that position.

Korn Ferry is an Equal Employment Opportunity/Affirmative Action Employer - Minority/Female/Disability/ Veteran.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or veteran status or any other characteristic protected by federal, state, or local law.

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