Product Support Specialist, TripIt

2 semanas atrás


São Leopoldo, Rio Grande do Sul, Brasil SAP Tempo inteiro

Join Our Team at TripIt

About TripIt: TripIt, a consumer travel app by SAP Concur, is designed to keep travelers organized and stress-free, making every trip smoother and more enjoyable.

Company Overview: Centered in San Francisco, TripIt boasts a dynamic, passionate, and diverse team. Enjoy the small-team culture while leveraging the resources of a global leader in enterprise application software and cloud solutions.

Job Overview: We are looking for a dedicated Customer Support Specialist to join our team in Sao Leopoldo, Brazil. In this role, you will be vital in ensuring our users receive timely and friendly assistance for a seamless experience.

Responsibilities:

  • Customer Assistance: Provide friendly and prompt support via email and social media.
  • Bug Troubleshooting: Identify and report bugs for swift resolution.
  • Issue Resolution: Troubleshoot and resolve customer issues to ensure satisfaction.
  • Product Knowledge: Develop expertise in TripIt's features for effective user support.
  • Documentation: Contribute to support materials and knowledge base.
  • Feedback Collection: Gather user feedback for product improvement.
  • Collaboration: Work with various teams to enhance user experience.

Requirements:

  • Customer Focus: Passion for delivering excellent service.
  • Communication Skills: Strong verbal and written communication.
  • Problem-Solving: Ability to troubleshoot efficiently.
  • Team Player: Collaborate effectively in a diverse environment.
  • Adaptability: Thrive in a fast-paced setting.
  • Tech Savvy: Comfortable with digital tools.

Qualifications:
• Previous technical support experience preferred.
• Familiarity with travel management tools a plus.
• Bachelor's degree or equivalent work experience.

If you are enthusiastic about travel and customer service, we welcome your application to be part of the TripIt team. Let's make travel organization effortless and enjoyable for millions worldwide.



  • São Leopoldo, Rio Grande do Sul, Brasil SAP Tempo inteiro

    Join Our Team as a Customer Support Specialist at TripIt, a SAP CompanySAP innovations empower over four hundred thousand customers globally to collaborate more efficiently and leverage business insights more effectively. Originally recognized for its leadership in enterprise resource planning (ERP) software, SAP has transformed into a frontrunner in...


  • São Leopoldo, Rio Grande do Sul, Brasil Sap Tempo inteiro

    Bring out your bestSAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively.Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for...


  • São Leopoldo, Rio Grande do Sul, Brasil SAP Tempo inteiro

    Bring out your best SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for...


  • São Leopoldo, Rio Grande do Sul, Brasil SAP Tempo inteiro

    Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Select how often (in days) to receive an alert: Senior Product Support Specialist, TripIt Bring out your best SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally...


  • São Leopoldo, Rio Grande do Sul, Brasil SAP Tempo inteiro

    Bring out your bestSAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for...


  • São Leopoldo, Rio Grande do Sul, Brasil Sap Tempo inteiro

    Bring out your best SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for...

  • Backend Developer

    1 semana atrás


    São Leopoldo, Rio Grande do Sul, Rio Grande do Sul, Brasil Sap Tempo inteiro

    Bring out your bestSAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for...


  • São Leopoldo, Rio Grande do Sul, Brasil SAP Tempo inteiro

    We help the world run better Our company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly...

  • SAP iXp Intern

    Há 5 dias


    São Leopoldo, Rio Grande do Sul, Rio Grande do Sul, Brasil SAP Tempo inteiro

    What you’ll do :Position title: SAP iXp Intern - Partner Support SpecialistLocation: São Leopoldo, RS, Brazil Hybrid position Provide operational support to SAP Partners across their partnership lifecycle. Ability to be flexible in the approach to support SAP Partners in a fast-paced and dynamic environment. Contribute to drive partner self-sufficiency by...

  • Senior Product Manager

    3 semanas atrás


    São Leopoldo, Rio Grande do Sul, Brasil SAP Tempo inteiro

    Bring out your best SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for...

  • Senior Product Manager

    3 semanas atrás


    São Leopoldo, Rio Grande do Sul, Brasil SAP Tempo inteiro

    Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Select how often (in days) to receive an alert: Senior Product Manager - SAP ISBN Cloud Operations Bring out your best SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively....


  • São Leopoldo, Rio Grande do Sul, Brasil SAP Tempo inteiro

    We help the world run better Our company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly...


  • São Leopoldo, Rio Grande do Sul, Brasil SAP Tempo inteiro

    Bring out your best SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services...


  • São Leopoldo, Rio Grande do Sul, Brasil SAP Tempo inteiro

    Bring out your bestSAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for...


  • São Leopoldo, Rio Grande do Sul, Brasil SAP Tempo inteiro

    Principal Product Manager, SAP ISBN Cloud Ops Our company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We...


  • São Leopoldo, Rio Grande do Sul, Rio Grande do Sul, Brasil SAP Tempo inteiro

    We help the world run betterOur company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly...

  • iXp Intern

    2 semanas atrás


    São Leopoldo, Rio Grande do Sul, Brasil SAP Tempo inteiro

    What you'll do : Position title: SAP iXp Intern – Solution Support Engineer - ALM Location: São Leopoldo, RS, Brazil Expected start date: July, 2024 Hybrid position Learn about the Application Lifecycle Manager product and use your IT skills to troubleshoot issues faced by customers and provide solutions across different channels, like cases,...

  • iXp Intern

    2 semanas atrás


    São Leopoldo, Rio Grande do Sul, Brasil SAP Tempo inteiro

    What you'll do:Position title: SAP iXp Intern – Product Support S/4HANA ProcurementLocation: São Leopoldo, RS- Brazil (hybrid)Support the team with monitoring of incoming incidents, queue management and other activities.Enable customers to implement and operate their SAP solutions efficiently by providing state-of-the-art support servicesAnalyze and...

  • iXp Intern

    2 semanas atrás


    São Leopoldo, Rio Grande do Sul, Brasil SAP Tempo inteiro

    What you'll do:Position title: SAP iXp Intern - BTP Core Platform Services Support EngineerLocation: São Leopoldo, RS - Brazil (hybrid)Among other responsibilities, you should expect to do many of the following:Help SAP customers by analyzing and resolving errors through Knowledge Base Articles (KBAs), customer incidents, or verifying configurations.Share...

  • Manufacturing Engineer

    3 semanas atrás


    São Leopoldo, Rio Grande do Sul, Brasil Regal Rexnord Tempo inteiro

    DAILY SUPPORT Support of the production VS's in the Brazil Sao Leopoldo plant as well as preparing work instructions, programs, and standard work. Supporting the production staff, shop floor leadership, as well as helping drive continuous improvement in the operation and conduct daily problem solving, standardization, and reducing complexity in the...